Join Our Team as a Technical Support Specialist!At
شركة الكفو المتحدة للتجارة, we are looking for a dedicated Technical Support Specialist to enhance our client's experience with our technology solutions. This role is essential in ensuring the smooth operation and maintenance of computing devices and systems within our organization.
Key Responsibilities:- Set specifications for new devices and ensure they meet the required standards upon receipt.
- Document devices and their accessories within the organization while recording daily issues that arise.
- Conduct regular and preventive maintenance of devices.
- Assist users with device-related inquiries and resolve issues when possible or direct them to the appropriate departments.
- Ensure system statuses contain required programs, troubleshoot major malfunctions, and escalate to suppliers or maintenance personnel.
- Prepare technical reports and enhance operational methods using modern technologies.
What We Offer:Join us for a six-day work week, offering a competitive salary of 4000 SR or more. We value diversity and welcome applications from all qualified candidates.
Qualifications:- Bachelor's degree in Technical Support or Information Technology.
- ITIL v3 Foundation certification preferred.
Skills:- Advanced skills in computer installation and maintenance.
- Strong customer assistance abilities.
- In-depth knowledge of hardware materials.
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