وظائف فني دعم تقنية معلومات في السعودية

Join Our Team as an IT Support Technician!
We are seeking a skilled IT Support Technician to enhance our technology operations in Abha, Saudi Arabia. Your expertise will be vital in maintaining and configuring systems, troubleshooting issues, and providing critical support to users.

Key Responsibilities:

• Perform maintenance, preparation, and configuration of computers and printers.
• Install, configure, and maintain operating systems and support tools.
• Diagnose and resolve hardware, software, and network issues.
• Provide timely technical support to end users and ensure business continuity.
• Monitor daily support tickets and update maintenance reports.
• Ensure compliance with IT policies during support activities.
• Maintain accurate documentation of support actions and system configurations.

Required Qualifications:

• Bachelor’s degree in Information Technology or equivalent experience.
• Minimum of 5 years of hands-on experience in IT support and maintenance.
• Strong knowledge of computer hardware, operating systems, and networking concepts.
• Exceptional troubleshooting and problem-solving skills.
• Good communication skills with a customer-oriented mindset.
• Preferred certifications: CompTIA A+, CompTIA Network+, ITIL Foundation.

Apply now to take the next step in your IT career!

IT Support and Maintenance Technician
Join ITB Company, a leader in IT consulting and services, as an IT Support and Maintenance Technician. Located in Khamis Mushait, 'Asir, Saudi Arabia, this role is essential for ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:

• Install and configure computers, software, networks, printers, and scanners.
• Monitor and maintain computer systems and networks.
• Respond promptly to technical support issues and requests.
• Provide technical support either in-person or over the phone.
• Set up accounts for new users.
• Repair and replace equipment as necessary.
• Test new technologies and applications.
• Train junior staff members.
• Troubleshoot hardware and software issues.
• Diagnose and resolve network problems.
• Support new application launches.
• Document procedures and provide protocol support.
• Manage multiple cases simultaneously.
• Evaluate and test new technologies.
• Provide technical support for Avaya IP phones.
• Assist with technical support for the tasks of Prince and Deputy Prince within the Asir region.
• Provide support for the offices of the Prince and Deputy Prince in the Asir region.

Requirements:

• Bachelor's degree in Information Technology or a related field.
• Fluency in Arabic and English, both spoken and written.
• Attention to detail, listening skills, and troubleshooting ability.

Join HALA Supply Chain Services as an IT Support Technician!
We are seeking a skilled and motivated IT Support Technician to join our team in Jeddah. This role is essential for providing exceptional technical assistance and support to our end-users, ensuring that our IT systems run smoothly and efficiently.

Key Responsibilities:

• Provide first-line technical support for hardware, software, and network issues.
• Respond to support tickets, calls, and emails in a timely manner.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Assist in the setup of new users, accounts, and access permissions.
• Support and maintain Microsoft 365, email systems, and collaboration tools.
• Monitor and maintain network connectivity, including troubleshooting LAN/WAN/Wi-Fi issues.
• Ensure data backups and recovery processes are functioning properly.
• Maintain IT documentation including procedures, configurations, and user guides.
• Escalate complex technical issues to higher-level support or vendors as needed.
• Support cybersecurity measures by monitoring system security and applying updates.
• Train and guide end-users on IT systems, best practices, and tools.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience in IT support, helpdesk, or technical assistance.
• Strong knowledge of Windows and/or macOS operating systems.
• Familiarity with Active Directory, Office 365, and basic networking.
• Experience with IT ticketing/helpdesk systems.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a team.

Preferred Skills:

• Knowledge of ITIL processes and best practices.
• Experience with cloud platforms (Azure, AWS, or Google Cloud).
• Familiarity with VoIP systems and remote desktop tools.
• Certifications such as CompTIA A+, Network+, Microsoft Certified, or ITIL Foundation.

Join the LAWAZEM team as an IT Support / Helpdesk professional!
We are looking for a dedicated and tech-savvy individual to provide essential technical assistance and support to our employees, ensuring that all IT systems function smoothly and efficiently. As the first point of contact for users experiencing technical challenges, your role will be critical in resolving issues promptly.

Key Responsibilities:

• Provide first-level technical support for hardware, software, and network-related issues via phone, email, and in-person.
• Troubleshoot and resolve user issues related to operating systems, applications, and other IT services.
• Assist users with account setup, password resets, and other access-related inquiries.
• Maintain and update IT documentation, including user manuals, troubleshooting guides, and FAQs.
• Monitor and manage IT support tickets, ensuring timely resolution and follow-up.
• Assist with the installation, configuration, and maintenance of IT equipment such as computers, printers, and networking devices.
• Conduct training sessions for employees on new software applications and IT policies.
• Escalate complex issues to senior IT staff or other departments as needed.
• Stay current with technology trends and advancements to provide relevant support to users.

Requirements:

• Associate degree in Computer Science, IT, or related field preferred.
• Proven experience in IT support or helpdesk position.
• Strong understanding of computer systems, mobile devices, and other technology.
• Excellent troubleshooting skills and the ability to diagnose technical problems.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Ability to work independently and collaboratively as part of a team.
• Customer-focused attitude and commitment to providing quality service.
• Familiarity with ticketing systems and IT service management best practices.
• Knowledge of network protocols and administration is a plus.
• Fluency in Arabic and English.

Join Radian Engineering Consulting Company as an Information Technology Technician!
We are a leading engineering company providing comprehensive solutions in the Kingdom and around the world, focused on global expertise and modern engineering standards. We aim to transform ideas into sustainable and effective projects through our specialized team of engineers, technicians, and administrators. We are committed to the highest levels of quality and innovation to meet our clients' aspirations and build long-term value.

Key Responsibilities:

• Support users and troubleshoot daily technical problems (hardware, networking, systems).
• Install and maintain computers, printers, and internal networks.
• Follow up on system failures and coordinate with service providers as needed.
• Manage user accounts and permissions within the systems.
• Implement data backups and ensure their integrity.
• Monitor the performance of networks and devices, reporting any risks or failures.
• Document technical work and procedures periodically.

Required Skills:

• Good knowledge of operating systems (Windows – Linux).
• Understanding of basic networking (LAN/WAN, TCP/IP).
• Troubleshooting and diagnostic skills.
• Ability to interact with users with professionalism.
• Time management and ability to work under pressure.