Call Center Agent

in High Security

about 5 hours ago

	Salary	2,500 / Month
	Contract Type	Full-time
	Workplace type	Remote
	Location	Al Khobar

**Customer Service Representative (Call Center)**

We are looking for a professional Customer Service Representative to join our call center team, where you will be responsible for providing support and assistance to customers over the phone, answering their inquiries, and resolving their issues in a professional and friendly manner. This position requires excellent communication skills and the ability to handle work pressure and work within a team to ensure customer service goals are met. The ideal candidate should have experience in customer service, proficiency in using basic computer systems, and the ability to work in a fast-paced environment while adhering to the required quality standards.

**Key Responsibilities:**
• Answer incoming calls from customers and provide the necessary assistance
• Resolve complaints and inquiries effectively and professionally
• Record and document all transactions and conversations in the system
• Coordinate with other departments to ensure customer issues are resolved
• Adhere to quality standards and specified performance goals

Requirements

Requires 2-5 Years experience
Expert or Advanced in English

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