Hotel Receptionist

in Normas Hotel

23 days ago

	Salary	500 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Kurnaish, Al Khobar

A receptionist is required to work in a luxury hotel in Al Khobar. Proficiency in English and the ability to deal with guests professionally is required. Tasks include: welcoming guests and completing check-in and check-out procedures, handling reservations and coordinating room services, and responding to guest inquiries and resolving complaints. The candidate should have a decent professional appearance, excellent communication skills, and previous experience in the hotel hospitality field.

Requirements

For Saudis Only
Requires 2-5 Years experience
Intermediate in English

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Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and check-out procedures: Managing check-in and check-out processes accurately and swiftly.

3. Responding to inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing reservations: Handling the booking system, confirming and modifying reservations as needed.

5. Problem-solving: Addressing complaints and issues in a professional manner to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as room service and housekeeping to ensure a comfortable experience for guests.

7. Keeping records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Basic computer skills.

- Previous experience in the hospitality field is preferred.

- Excellent English language skills.

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Position Summary: Responsible for promoting the hotel’s services and increasing sales through fieldwork. The role involves visiting potential clients and companies to build partnerships, attract new bookings, and develop business relationships. The job includes following up on client needs, presenting tailored offers, and achieving sales targets. Key Responsibilities: • Conduct regular field visits to clients and companies to promote hotel services. • Identify new business opportunities to increase sales and build long-term relationships. • Present customized proposals that meet client needs and follow up until closing the deal. • Coordinate with internal departments to ensure smooth execution of client requirements. • Prepare regular reports on field activities and sales performance. Requirements: • Proven sales experience, preferably in the hospitality industry. • Excellent communication and negotiation skills. • Ability to work in the field and manage time effectively. • Valid driver’s license.

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