Reservations Agent📣 Job Ad

Join Our Team as a Reservations Agent!

Centro Hotels by Rotana invites passionate and dynamic individuals who are guest-focused and dedicated to delivering exceptional customer service to join our team as a Reservations Agent.

Key Responsibilities:

• Process and confirm guest room reservations made through various channels including phone and written requests.
• Input all reservations into the system and manage inquiries, complaints, and requests regarding reservations.
• Stay informed about hotel promotions and follow established procedures for processing reservations.
• Maintain a filing system for all correspondence and compile reports as required by the Reservations Manager.
• Enhance business through effective public relations and accurate room status management.
• Ensure all incoming calls and emails are managed according to Rotana standards.
• Assist with visa requests for guests and promote upselling opportunities.

Qualifications:

• A diploma or degree in hospitality or a related field.
• Previous experience in hotel reservations is preferred.
• Excellent communication skills with proficiency in English; additional language skills are advantageous.

Ideal Candidate:
The ideal candidate is proactive, customer-focused, and possesses a dynamic, approachable character. You should be able to work independently and develop professional relationships with customers both internally and externally. Key competencies include teamwork, adaptability, and a strong customer focus.

Are you passionate about selling tech products?
We're looking for you! Join our outstanding team, a company specialized in providing the latest accounting and management systems and solutions.

Job Location:
This opportunity is available across multiple cities in Saudi Arabia, including Riyadh, Jeddah, Mecca, Taif, Qassim, Abha, Khamis Mushait, Asir, Al-Ahsa, Al-Khobar, Dammam, Medina, and Jazan.

Duties and Responsibilities:

• Understand the company’s products and actively market and sell them.
• Continuously study market trends and changes and report them to the direct manager or relevant department.
• Prepare clear work plans (daily/weekly/monthly) and regularly update them.
• Build strong relationships and maintain constant communication with potential clients.
• Submit daily reports on new and potential clients through the CRM application and update existing client statuses.
• Attend daily meetings and submit required reports to management.
• Carry out any other duties assigned within the scope of the role.

Job Requirements:

• Full-time availability.
• Minimum of 3 years of experience in sales.
• A valid residency permit with at least one year remaining.
• Own a personal car.

Benefits:

• Attractive sales commissions.
• Opportunities for professional development.
• A motivating and supportive work environment.

Are you a meticulous and organised professional with a passion for data accuracy and operational efficiency? A prestigious culinary academy in the Eastern Province of Saudi Arabia is looking for a Data Entry Clerk to support their Operations and Procurement team.

KEY RESPONSIBILITIES:

• Accurately input and update data in procurement and inventory systems
• Assist in processing purchase orders, vendor invoices, and contract records
• Maintain organised records of procurement activities, pricing, and supplier information
• Verify data accuracy and reconcile discrepancies to maintain data integrity
• Collaborate with team members to enhance workflow and efficiency
• Generate operational and procurement reports as needed by management
• Monitor and maintain inventory logs and stock levels
• Provide administrative support to the Operations and Procurement functions

QUALIFICATIONS & SKILLS:

• Diploma or equivalent required; further education in business or administration is a plus
• Previous experience in data entry, procurement, or administrative roles preferred
• Proficiency in Microsoft Excel, Word, and data entry software
• High attention to detail with excellent data accuracy skills
• Strong time management and organisational abilities
• Clear and effective communication skills
• Able to work both independently and within a team environment

WHY JOIN?

• Be part of a prestigious culinary institution shaping the future of hospitality talent
• Work in a collaborative, multicultural, and growth-focused environment
• Develop your administrative and procurement skills in a respected organisation