Customer Services Specialist📣 Job Ad

Join Napco National as a Sales Executive!
As a Sales Executive, you will be responsible for selling a wide range of our products to assigned customers, while providing valuable insights on competition within your area. You will ensure the proper implementation of planograms and manage special orders as needed.

Key Responsibilities:

• Collect invoices according to the company’s aging policy.
• Prepare all necessary documents for the call cycle or business review prior to market visits.
• Identify and report new customers to your team leader.
• Engage with potential customers to maximize sales opportunities.
• Handle customer complaints effectively and report to the sales team leader.
• Present customer orders and daily collections to the team leader or accountant.
• Manage return forms for defective products and obtain approval before returns.
• Conduct quarterly reconciliation of customer accounts, obtaining necessary signatures.
• Perform inventory checks during each visit, covering both warehouses and shelves.

Join Our Team as a Sales Executive!
At Napco National, a leading company in manufacturing and marketing packaging solutions, we are seeking a diligent and enthusiastic Sales Executive to join our team. In this role, you will be responsible for selling a wide range of our products to assigned customers while providing valuable feedback on competitive activities within your area.

Key Responsibilities:

• Sell the company's diverse products to assigned customers.
• Ensure proper implementation of planograms.
• Issue special order requests as necessary.
• Collect invoices according to the company’s aging policy.
• Prepare necessary documents for call cycles or business reviews prior to market visits.
• Detect and report new customers in your area to the team leader.
• Handle customer complaints effectively and report to the sales team leader.
• Present customer orders along with daily collection to the team leader or accountant.
• Issue return forms for defective products and obtain approval before actual returns.
• Report any unresolved issues or objections to the team leader.
• Conduct quarterly customer account reconciliation, obtaining customer signatures/approvals.
• Perform inventory checks during visits covering warehouses and shelves.

About Us:
Since 1956, Napco National has transformed visions into reality, contributing to the growth of the national industrial sector and building a sustainable future for generations. We are dedicated to providing top-notch packaging solutions and recycling services, serving customers and partners in Saudi Arabia and the GCC, while exporting products to over 60 countries worldwide.

Position Overview:
We are currently seeking a Senior Cost Control Engineer (E2) to join our team in Qassim, Saudi Arabia. This full-time position will play a vital role in overseeing and managing the cost control process for multiple construction projects.

General Description of Role and Responsibilities:

• Develop and implement cost control strategies and procedures to ensure effective financial management.
• Monitor and analyze financial data to identify cost-saving opportunities and improve profitability.
• Prepare and present financial reports, budget forecasts, and variance analysis to senior management.
• Coordinate with project managers and department heads to track and control project costs.
• Review and approve purchase orders, invoices, and expense reports for compliance with company policies.
• Conduct regular audits of financial records and procedures to identify and resolve discrepancies.
• Train and mentor cost control staff to ensure they understand cost control processes.
• Collaborate with cross-functional teams to develop cost reduction initiatives and drive efficiency.
• Stay updated on industry trends, regulations, and best practices in cost control and financial analysis.
• Provide guidance to the finance team on cost control matters.

Qualifications, Experience, Knowledge, and Skills:

• Bachelor/Master Degree in Accounting or Engineering from an accredited university.
• Minimum of 15 years of experience in related fields on national/international initiatives.
• Extensive knowledge and experience in project cost management.
• Ability to present budgeting plans to senior management.
• Fluency in Arabic and English is essential.