

Cleaning and Housekeeping Supervisor📣 Job Ad
in Dana Rayhaan By Rotana
23 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Dammam |
Join Our Team as a Housekeeping Supervisor!
At Dana Rayhaan by Rotana, we are currently seeking passionate and dynamic guest-focused Housekeeping professionals who take pride in delivering extraordinary levels of customer service and providing creative solutions to our guests.
As a Housekeeping Supervisor, you will be responsible for supervising a team of Housekeeping Attendants to achieve operational objectives while ensuring standards of cleanliness and maintenance in the hotel meet specified requirements. Your key responsibilities will include:
Education, Qualifications & Experiences:
You should ideally have a diploma or vocational training in hospitality, with prior minor supervisory experience in the Housekeeping Department of a hotel. Good command of written and spoken English, strong interpersonal skills, and problem-solving abilities are essential. Computer literacy and previous experience with Opera are advantages.
Knowledge & Competencies:
The ideal candidate will be friendly, caring, and possess a good understanding of cultural sensitivities with a concern for quality and an eye for details. You will thrive in a fast-paced environment and enjoy working with a multicultural team and guests. Additional competencies include:
At Dana Rayhaan by Rotana, we are currently seeking passionate and dynamic guest-focused Housekeeping professionals who take pride in delivering extraordinary levels of customer service and providing creative solutions to our guests.
As a Housekeeping Supervisor, you will be responsible for supervising a team of Housekeeping Attendants to achieve operational objectives while ensuring standards of cleanliness and maintenance in the hotel meet specified requirements. Your key responsibilities will include:
- Preparing job assignments for Housekeeping Attendants.
- Issuing keys and supplies to Housekeeping Attendants.
- Taking note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock Rooms, taking appropriate actions.
- Attending daily meetings and receiving special instructions.
- Receiving check-outs before reporting them as vacant.
- Handling special requests from guests and ensuring they are carried out.
- Inspecting areas cleaned to ensure cleanliness, adequate supplies, and reporting immediate repairs.
- Filling out reports and handing over found articles to the lost and found department.
- Supervising the cleaning of guest rooms, corridors, and stairwells.
- Training and assisting Housekeeping Attendants, advising superiors about performance.
- Assisting with inventory and ensuring all housekeeping machines and equipment are properly handled and maintained.
Education, Qualifications & Experiences:
You should ideally have a diploma or vocational training in hospitality, with prior minor supervisory experience in the Housekeeping Department of a hotel. Good command of written and spoken English, strong interpersonal skills, and problem-solving abilities are essential. Computer literacy and previous experience with Opera are advantages.
Knowledge & Competencies:
The ideal candidate will be friendly, caring, and possess a good understanding of cultural sensitivities with a concern for quality and an eye for details. You will thrive in a fast-paced environment and enjoy working with a multicultural team and guests. Additional competencies include:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
Requirements
- No experience required
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