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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Join Pacific International Lines (PIL) as a Customer Service Executive in Dammam!
With over 55 years of leadership in the global shipping industry, PIL is seeking dedicated individuals to ensure exceptional service and smooth handling of customer interactions.

Key Responsibilities:
  • Engage with customers through various channels, addressing inquiries and resolving complaints promptly.
  • Manage booking processes and ensure accurate documentation.
  • Coordinate with internal teams and external partners for seamless operations.
  • Prepare reports on customer service activities and shipment performance.
  • Train and mentor junior staff to enhance service quality.

Qualifications:
  • Bachelor’s degree in Business, Logistics, or a related field.
  • Minimum 3 years of experience in customer service within the shipping or logistics sectors.
  • Proficient in Microsoft Office and logistics systems.
  • Strong communication and organizational skills.

Why Join Us?
Be part of a leading global carrier focused on sustainability and innovation. Enjoy a dynamic work environment with opportunities for professional growth.

Requirements

  • Requires 2-5 Years experience

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