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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Join Leader Investment Group as a Senior Technical Support Specialist!
We are looking for a dedicated professional to provide on-site technical support for our deployed systems in Dammam. The ideal candidate will be responsible for ensuring optimal performance through daily system checks and maintenance, acting as a key communication point between internal teams and clients.

Key Responsibilities:
  • Provide hands-on technical support at the client site.
  • Perform daily system checks and monitoring.
  • Log and track issues using the ticketing system.
  • Continuously monitor system health and troubleshoot problems.
  • Collaborate with project teams during deployment phases.
  • Prepare performance and incident reports.
  • Collect and document business and technical requirements.
  • Identify opportunities for operational efficiency improvements.

Qualifications & Skills:
  • Bachelor’s degree in a relevant field.
  • 3–6 years of experience in technical support and Smart City applications.
  • Proficiency in ticketing systems and monitoring tools.
  • Strong analytical and documentation skills.
  • Excellent communication and organizational abilities.

Become a part of a dynamic team and contribute to innovative solutions within a global MNC environment! Apply now to help shape the future of smart technologies!

Requirements

  • Requires 2-5 Years experience

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