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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Job Summary
We are looking for a Telephone Operator to manage incoming and outgoing telephone calls in a professional and efficient manner. The ideal candidate will be responsible for greeting callers, transferring calls, providing information, taking messages, and scheduling appointments.

Job Responsibilities
  • Answer and direct incoming calls in a polite and friendly manner
  • Use a multi-line phone system to handle a high volume of calls
  • Provide accurate information to callers and assist them with their inquiries
  • Take detailed messages and ensure they are delivered promptly
  • Schedule appointments and maintain calendars for staff members

Candidate Requirements
  • Proven experience as a Telephone Operator or similar role
  • Excellent communication skills and a pleasant phone manner
  • Proficient in using a multi-line phone system
  • Strong attention to detail and accuracy
  • Ability to work under pressure and handle a high volume of calls efficiently

Skills
  • Excellent communication skills
  • Proficient in handling multiple phone lines
  • Strong customer service skills
  • Ability to remain calm under pressure
  • Good listening skills
  • Attention to detail
  • Familiarity with telephone systems and software
  • Multitasking abilities
  • Problem-solving skills
  • Polite and professional demeanor

Requirements

  • Requires 2-5 Years experience

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