Customer Complaints Clerk📣 Job Ad

• Excellent communication skills
• Ability to work under pressure
• Flexibility in working hours

We are seeking a creative and data-driven Marketing Specialist to develop and execute comprehensive marketing strategies that drive brand awareness, lead generation, and customer engagement across multiple channels. The ideal candidate will have 3+ years of experience in digital marketing, excellent analytical skills, and a proven track record of successful campaign management.

Key responsibilities:

• Develop and implement marketing campaigns across digital and traditional channels

• Create compelling content for social media, email marketing, and website

• Analyze marketing metrics and prepare performance reports

• Manage and optimize paid advertising campaigns (Google Ads, Social Media)

• Collaborate with internal teams to ensure brand consistency

• Conduct market research and competitor analysis

• Maintain and update marketing materials and website content

• Track and optimize marketing budget allocation

• Demonstrate a commitment to the safety and security of children and young people (child protection).
• Acquire and maintain a working knowledge of ISG District organization policies, practices, and procedures.
• Provide administrative, finance-related records, and personal assistant support to the principal/administrator.
• Screen visitors, phone calls, and distribute correspondence for the administrator.
• Manage administrator's and/or department’s calendar and diary, and schedule meetings.
• Be the primary point of contact among administrators, employees, parents, and other external partners.
• Manage information flow in a timely and accurate manner.
• Make travel and accommodation arrangements for the administrator.
• Take minutes during meetings.
• Format information and respond to internal and external communication – memos, emails, presentations, reports, etc.
• Research and organize data to represent the administrator for presentation to directors, executives, and others.
• Redirect communication and inquiries to the appropriate persons for action.
• Manage the department’s bookkeeping and other site-based finance-related duties, prepare requisitions, manage petty cash, etc.
• Handle sensitive and confidential information with discretion.
• Manage consultant and vendor relationships including travel, service agreements, and the like.
• Communicate with and prepare documentation for the ISG Human Resources department (both recruitment and employee relations).
• Assist with events planning.
• Organize and maintain the office filing system.
• Supervise/oversee the performance of other administrative support staff.
• Evaluate, support, and revise programs across the department and schools as assigned.

• Minimum of Bachelor’s degree in a related field of study.
• Excellent MS Office and Google Suite knowledge.

• Previous work experience as an executive assistant, personal assistant, or similar role.
• Previous work experience in supervising other employees.

• Excellent English verbal and written communication skills.
• Outstanding organizational and time management skills.
• Ability to exercise discretion and maintain confidentiality.
• Ability to supervise other employees.