Customer Complaints Clerk📣 Job Ad

About the Role:
We are seeking a highly skilled and motivated Human Resources Manager to join our team. This role is critical in managing our human resources operations and ensuring compliance with the regulations and best practices set forth by the Saudi Arabian Monetary Authority (SAMA). The successful candidate will play a pivotal role in aligning our HR strategies with the company’s objectives while promoting a positive workplace culture.

Responsibilities:

• HR Strategy Development:
  Develop and implement HR strategies that support the company’s mission and goals. Create HR policies and procedures that comply with SAMA regulations and labor laws in Saudi Arabia.
• Recruitment and Onboarding:
  Lead the recruitment process, including job postings, screening, interviewing, and selecting candidates. Design and implement effective onboarding programs to ensure new hires are well-integrated into the company.
• Employee Engagement and Relations:
  Foster a positive workplace culture through employee engagement initiatives. Address employee concerns and manage employee relations issues with professionalism and confidentiality.
• Performance Management:
  Implement performance management systems that ensure employee objectives align with organizational goals. Conduct regular performance reviews and provide coaching and feedback to employees.
• Training and Development:
  Identify training needs and develop training programs to enhance employee skills and career development. Monitor and evaluate the effectiveness of training initiatives.
• Compensation and Benefits:
  Oversee the compensation and benefits program to ensure competitiveness and compliance. Conduct market salary surveys and analyze compensation data to make informed recommendations.
• Compliance and Reporting:
  Ensure compliance with all labor laws and regulations, including SAMA requirements. Maintain accurate employee records and prepare HR-related reports for management.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or HR certification (*, CIPD, SHRM) is preferred.
• A minimum of 5 years of experience in human resources management, preferably within the banking, investment, or finance sector and public companies.
• Strong knowledge of SAMA regulations and labor laws in Saudi Arabia.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Proven ability to handle sensitive information with discretion and maintain confidentiality.
• Strong analytical and problem-solving skills.
• Proficiency in HR software and Microsoft Office Suite.
• Bilingual proficiency in English and Arabic is Must.

Join our dynamic team as a Fixed Assets Senior Accountant!
We are seeking a meticulous and knowledgeable individual to manage and maintain our Company's fixed assets register. At Global Environmental Management Services Ltd., we are committed to sustainability and innovation in environmental services, and this role is essential in ensuring compliance with local regulations (ZATCA), IFRS, and company policies.

Key Responsibilities:

• Assign daily routes and tasks to drivers based on operational needs.
• Maintain and update the Fixed Assets Register (FAR) ensuring accurate tagging and classification of all assets.
• Coordinate with procurement and operational functions for proper documentation upon completion of asset capitalization.
• Perform monthly depreciation runs and reconcile general ledger balances with the FAR.
• Ensure compliance with ZATCA for fixed asset reporting and support VAT/Zakat filings related to capital expenditures.
• Conduct physical verification of assets periodically and report discrepancies.
• Manage asset transfers, disposals, impairments, and write-offs in line with accounting standards.
• Assist in closing activities ensuring timely and accurate reporting of fixed assets.
• Support external and internal audits with necessary documentation.
• Collaborate with finance and operations for proper capitalization of construction-in-progress (CIP).

Qualifications and Skills:

• Bachelor’s degree in Accounting.
• 46 years of experience, with a focus on fixed assets in a large organization.
• Knowledge of ZATCA guidelines and VAT regulations.
• Proficient in ERP systems (SAP, Oracle, or Microsoft Dynamics).
• Strong Excel skills and ability to analyze large datasets.
• Excellent analytical and communication skills.
• Fluent in Arabic and English.

Be part of a company that leads the change for a more sustainable future! Apply now to join Global Environmental Management Services Ltd.

Join Our Team as a Receptionist at Hilton!

As a Receptionist, you will play a vital role in creating a welcoming environment for our guests. Your responsibilities will include providing exceptional reception services that enhance the guest experience from check-in to check-out. You will be expected to:

• Achieve positive outcomes from guest queries efficiently.
• Oversee the check-in/out process and complete audit procedures as necessary.
• Keep Front Office Management aware of guest feedback.
• Deliver outstanding customer service at all times.
• Participate in training programs.
• Possess knowledge about room categories, rates, and hotel promotions.
• Maximize room occupancy through effective upselling techniques.
• Comply with hotel security and health regulations.
• Assist other departments when required.

What We Are Looking For:
To excel in this role, you should possess:

• Previous experience in a customer-focused environment.
• A high school diploma or equivalent.
• A positive attitude and strong communication skills.
• A commitment to excellence in customer service.
• Good grooming standards.
• The ability to work both independently and as part of a team.
• Competency in IT systems.

Desirable Attributes:
Experience in cash handling is advantageous.

Why Work for Hilton?
At Hilton, we are dedicated to creating extraordinary hospitality experiences. As part of our team, you will be part of a company with a rich history and a commitment to excellence. Join us in our mission to fill the earth with the light and warmth of hospitality!