Special Education Specialist

About the Role

Worley is a global professional services company specializing in energy, chemicals, and resources. The company partners with clients to deliver projects and enhance asset value, while also focusing on the transition to sustainable energy sources and providing essential resources for today's needs. We are seeking a Change Administrator to manage the change management process during the construction phase of a major phosphate EPCM project. This role is essential for ensuring all change requests are properly coordinated, tracked, documented, assessed, and communicated in alignment with project controls, contractual obligations, and client expectations.

Key Responsibilities

• Administer the end-to-end change management process for construction-related changes.
• Receive, log, and meticulously track all Change Requests, Change Notices, and Change Orders.
• Ensure the timely evaluation and approval of change requests in strict accordance with the established change management procedure.
• Maintain an up-to-date and accurate Change Register at all times.
• Collaborate closely with the cost and planning teams to ensure all approved changes are accurately reflected in project budgets, forecasts, and schedules.
• Support the commercial and contractual analysis of change orders in coordination with the contracts and administration teams.
• Prepare and distribute regular, comprehensive change reports to relevant stakeholders.

Qualifications and Requirements

• Relevant educational qualification.
• 5-10 years of relevant experience in change management or project controls on large EPCM/EPC projects.
• Experience on mining, mineral processing, or industrial projects is preferred.
• Experience specifically with phosphate projects is considered a strong advantage.

Required Skills

• Change Management
• Project Controls
• EPCM
• EPC
• Mining Projects
• Mineral Processing Projects
• Industrial Projects
• Phosphate Projects

Work Environment

This is a full-time position located in Al Khobar, Eastern Province, Saudi Arabia.

About the Role

Cubic Defense, a business unit of Cubic Corporation, is seeking a dedicated Site Supervisor to join their team in Dhahran, Eastern Province, Saudi Arabia. Cubic Corporation is a global leader in technology solutions focused on transportation innovations and enhancing national defense capabilities. This full-time role involves overseeing critical hardware and software maintenance and repair operations for ACMI (Air Combat Maneuvering Instrumentation) systems, ensuring operational readiness and providing essential support to the Royal Saudi Air Force (RSAF). The Site Supervisor will manage a team of specialists, interface directly with RSAF command teams, and ensure all contractual obligations are met, contributing to the operational effectiveness of defense training exercises.

Key Responsibilities

• Supervise Hardware and Software Specialists, including employees and sub-contractors, ensuring adherence to technical standards.
• Manage and perform repair and maintenance of all ACMI Hardware and Software Equipment and Subsystems within the Repair Facility and Flight Operations Areas.
• Interface regularly on-site with all levels of the Royal Saudi Air Force (RSAF) Command Teams as required.
• Support exercises and perform additional duties as a Digital Display System Operator (DDSO) and Hardware Repair Specialist (Pod Tech).
• Meet all contractual reporting obligations to the customer, including weekly, monthly, and annual status reports on equipment serviceability, availability, and performance during training exercises.
• Oversee and perform routine preventive and corrective maintenance on all assigned electronic equipment.
• Read and interpret schematics, parts/wire diagrams, test instructions/procedures, and customer specifications to determine required test equipment.
• Provide customer service to the RSAF during the issue and receipt of ACMI equipment, ensuring 100% accountability of serviceability and operability.
• Operate and update the warehouse database for ACMI tracking and reports to ensure 100% parts availability and maintenance timeliness statistics.
• Manage and run the Warehouse and Workshop Repair departments on a day-to-day basis, planning resources in line with Company and RSAF operational needs.
• Lead, motivate, and develop all ACMI employees to achieve current and future business needs.
• Produce a resources coverage plan for issue, maintenance, and repair during exercise periods.
• Control, monitor, and audit equipment shipping and receipts.
• Monitor, review, and evaluate all work practices and administrative procedures for ACMI Warehouse and Workshop Repair employees.
• Conduct regular Workshop & Warehouse inventories in compliance with RSAF and company policies.
• Oversee and maintain 100% accountability of all Classified Documents, Equipment, and associated tools, establishing a culture of vigilance and providing regular security training.
• Provide immediate responsiveness to all Security or Classification Inquiries in compliance with governmental and company requirements.
• Work collaboratively with colleagues to ensure the successful provision of service to the customer.
• Comply with Cubic's values and adherence to all company policy and procedures, including code of conduct, quality, security, and occupational health, safety, and environmental policies.

Qualifications and Requirements

• Bachelor's degree in Engineering (Electronics, Aviation, Communication) or equivalent, OR a minimum of 12 years of experience in a military-related technical field.
• A minimum of 3 years of management experience, OR 5 years as an assistant manager in a technical role.
• In-depth knowledge of radar and radio technologies is essential.
• English proficiency, skilled in reading, speaking, and writing.
• Ability to obtain and maintain a KSA-MOD National Security Clearance is required.
• Military service in specific technical specialties (US Air Force / US Marine Corps / US Navy / US Army) is desirable, including Aviation Weapons’ Loader, Avionics Technician, Electrician, Air Defense Radar Operator, Radar Technician, Communications Technician, UAV Technician, Air Defense Artillery Radar Repair Technician, or Armament Technician.
• Ability to read and interpret drawings (schematics).
• Ability to instruct.
• Proven English Proficiency (TOEFL, STEP Certified) is desirable.

Required Skills

• Supervision of Hardware and Software Specialists.
• Repair and Maintenance of ACMI Hardware and Software Equipment.
• Interface and communication with Royal Saudi Air Force (RSAF) Command Teams.
• Proficiency as a Digital Display System Operator (DDSO) and Hardware Repair Specialist (Pod Tech).
• Contractual Reporting and Documentation.
• Preventive and Corrective Maintenance procedures.
• Interpretation of Schematics and Parts/Wire Diagrams.
• Customer Service.
• Warehouse Database Operation and Management.
• Warehouse and Workshop Repair Management.
• Team Leadership and Development.
• Resources Coverage Planning.
• Equipment Shipping and Receipts Control and Auditing.
• Evaluation of Work Practices and Administrative Procedures.
• Inventory Management.
• Accountability of Classified Documents and Equipment.
• Conducting Security Checks and Training.
• Responsiveness to Security and Classification Inquiries.
• Teamwork and Collaboration abilities.
• Problem-Solving skills.
• Attention to Detail.
• Self-Motivation and ability to work under pressure.
• Organizational skills and ability to handle multiple projects.
• Knowledge of Radar Technologies.
• Knowledge of Radio Technologies.

Work Environment and Details

This is a full-time position based in Dhahran, Eastern Province, Saudi Arabia. The role requires a minimum of 5-10 years of experience. Cubic Corporation is the hiring company, with the role falling under the Cubic Defense business unit.

About the Role

Ericsson is seeking a Managed Service Delivery Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for the successful delivery of managed services, ensuring alignment with business cases and defined targets. The position involves overseeing assigned accounts and managing virtual teams to meet and exceed Service Level Agreements (SLAs) and Work Level Agreements (WLAs). This role is critical for account success, acting as an extension of management to drive operational performance and stakeholder relationships. A key responsibility includes identifying performance deviations and initiating improvement plans with delivery stakeholders.

As a Managed Service Delivery Manager, you will contribute to maintaining the quality and cost-effectiveness of services delivered by the Service Delivery Unit (SDU). You will focus on the productivity and efficiency of global deliveries, fostering collaboration across delivery teams to achieve account objectives. Developing and nurturing strong relationships with internal and external customers is essential for success in this position.

Key Responsibilities

• Drive operational and financial performance in line with Work Level Agreements (WLAs), covering service delivery and customer infrastructure performance.
• Ensure the quality and cost of services delivered by the SDU meet WLA expectations for MS Network.
• Build trust with the MSCLT by focusing on the productivity and efficiency of global deliveries, and foster collaboration across delivery teams to achieve account targets.
• Develop and maintain strong relationships with internal and external customers.
• Ensure optimal team sizing relative to the scope of delivery.
• Manage operational aspects to ensure services delivered by Operations teams comply with contractual SLAs and drive end-to-end operational excellence.
• Monitor and report on the operational and financial performance of the Service Delivery Unit for specific customers.
• Oversee internal governance for MS Contracts to ensure booked costs align with WLAs and delivery performance meets WLA targets.
• Report to the MSCLT on operational performance and infrastructure KPIs as per WLA requirements.
• Manage contract transformation and handover processes, ensuring operational readiness for new or changed contracts.
• Facilitate the handover of resources, services, and activities to the global delivery unit to fulfill or expand WLA scope, ensuring capacity and operational readiness.
• Ensure delivery units operate in alignment with MS EOE processes and Ericsson standard tools, including MSDP.
• Drive Service Delivery Efficiency (SDE) programs through automation initiatives.
• Initiate and drive improvement plans to correct operational or financial performance deviations against global benchmarks and targets.
• Identify delivery performance quality issues within the customer's network and initiate solutions from the Ericsson Product Catalog that generate add-on sales.
• Address delivery performance issues related to the current scope of delivery through governance with the MSCLT.

Qualifications and Requirements

• Proven experience in operational delivery and account management, with direct responsibility for SLAs and WLAs.
• Strong ability to manage virtual teams in a metrics-driven organization and drive the productivity and efficiency of global deliveries.
• Experience in monitoring and reporting on operational and financial performance, and ensuring services comply with contractual SLAs.
• Ability to build and maintain strong internal and external stakeholder relationships, acting as an extension of account management.
• Practical experience with contract transformation, handover processes, and ensuring operational preparedness for new or changed contracts.
• Familiarity with the governance of contract costs and delivery performance against WLA targets.
• Experience in driving improvement plans and service delivery efficiency programs, including automation initiatives.
• Commercial awareness to identify and propose solutions from product catalogs that generate add-on sales.
• Strong problem-solving skills to identify delivery performance issues and address them through governance and operational changes.

Required Skills

• Operational Delivery
• Account Management
• SLA Management
• WLA Management
• Virtual Team Management
• Productivity and Efficiency
• Global Deliveries
• Stakeholder Relationship Management
• Contract Transformation
• Operational Preparedness
• Contract Cost Governance
• Delivery Performance Governance
• Improvement Plans
• Service Delivery Efficiency Programs
• Automation Initiatives
• Commercial Awareness
• Add-on Sales
• Problem-Solving
• Ericsson Standard Tools
• MS EOE Processes

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves managing virtual teams and collaborating with global delivery units.