Call Center Agent📣 Job Ad

Join Our Team at Hilton!

As a Reservations Agent, you will be the main contact for room reservations at the hotel, providing exceptional service to influence guest decisions to stay with us. Your role includes:

• Converting inquiries into booked stays promptly.
• Responding positively to sales inquiries to develop future leads.
• Identifying and following up on sales leads.
• Ensuring all reservations are accurately completed to meet Guest expectations.
• Providing efficient service while upholding the hotel's brand standards.

To thrive in this position, you should possess a passion for customer service, excellent communication abilities, outstanding administrative skills, and intermediate computer proficiency. Previous experience in a reservations environment is advantageous, along with relevant tertiary qualifications.

At Hilton, we are dedicated to creating remarkable hospitality experiences worldwide, and our Team Members are at the heart of this vision. Join us in our mission to fill the earth with the light and warmth of hospitality!

Join Our Team as a Call Center Agent!
At SAMACO, we're on the lookout for a dedicated Call Center Agent to act as the first point of contact for our customers. Your primary role will be to respond to customer inquiries, manage requests, and provide essential product information.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Engage with customers and ensure data is logged in C@P.
• Follow campaign procedures and assist in product sales.
• Provide accurate information about products and services.
• Transfer calls to appropriate staff as needed.
• Identify, research, and resolve customer issues using the computer system.
• Track unresolved customer inquiries and follow up promptly.
• Enhance customer profiles with additional information.
• Schedule consultations and drive test appointments with the Porsche Pro team.
• Analyze customer data to identify trends and suggest improvements.
• Perform other tasks as directed by supervisors.

Qualifications:
- High School Certificate or equivalent.
- Beginner experience is acceptable.

Join Family of SAMACO Motors, the authorized dealer for major car brands including Audi, Bentley, Porsche, and more. We pride ourselves on delivering exceptional customer service and experience. If you have a passion for customer interaction and teamwork, we encourage you to apply!

Join Star Technologies as a Sales Representative!
Star Technologies is a leading manufacturer of a wide range of adhesives, coatings, sealants, waterproofing materials, and other construction chemicals. Founded in 2000, the company serves the construction, industrial, and retail markets with cutting-edge technologies.

Role Overview:
This full-time on-site role, based in Riyadh, Jeddah, and Dammam, involves identifying and pursuing new sales opportunities, managing existing customer relationships, and promoting our innovative products. Your daily responsibilities will include:

• Conducting market research to understand potential sales leads.
• Meeting and exceeding sales targets.
• Developing and delivering effective sales presentations.
• Providing exceptional customer support and ensuring client satisfaction.
• Collaborating with internal teams to stay aligned with industry trends.

Qualifications:
To succeed in this role, you should possess:

• Proven sales experience in the construction chemicals industry.
• Strong understanding of adhesives, coatings, sealants, and waterproofing materials.
• Excellent communication and interpersonal skills.
• Analytical skills to identify and seize new sales opportunities.
• Self-motivation with a results-driven approach.
• A Bachelor's degree in Business, Marketing, or related fields is preferred.
• Fluency in both English and Arabic is an advantage.