Customer Care Representative-Associate (For Saudi Nationals Only)📣 Job Ad

About the Role

Colgate-Palmolive, a global consumer products company operating in over 200 countries, is seeking a CDT Finance Manager for its operations in Jeddah, Saudi Arabia. This role is integral to the company's mission of reimagining a healthier future for people, pets, and the planet, guided by core values of Caring, Inclusivity, and Courage. The Finance Manager will play a crucial role in financial planning, pricing strategies, gross-to-net management, and ensuring robust financial controls within the Customer Development Team (CDT).

Key Responsibilities

• Maintain customer terms and conditions records by region and by customer, preparing annual sales and GTN (Gross to Net) estimates in collaboration with the Cluster General Manager, CDT, and Retail Marketing, based on customer contracts, activity grids, and Colgate-Palmolive sales budgets.
• Manage the planning and closure of Latest Estimate (LE)/Budget volume, pricing, and GTN up to Net Sales (NS) within the Plan to Act (P2A) tool.
• Support the Cluster General Manager in the preparation of Customer Development (CD) decks, with a specific focus on financial slides.
• Maintain the pricing structure and price master data, performing monthly validation of SAP Pricing Conditions against the Pricing Master, and acting as a backup for price master data updates.
• Prepare margin simulations and conduct pre- and post-Return on Investment (ROI) analysis for requests.
• Drive budgeted Sales Price Increases (SPIs) and provide quarterly updates on implemented SPIs.
• Partner with customer teams and Colgate-Palmolive cross-functional departments on the preparation and roll-up of quarterly GTN estimates, managing the pre-approval process to ensure all GTN commitments to the trade are adequately provisioned in the company's financials.
• Conduct continuous reviews of internal controls and discuss any exceptions with the Hub CDT Finance team.
• Manage GTN P&L accruals via the Rebate module, validate GTN top-down figures provided by CBS Mumbai, oversee clearing and balance sheet account reviews, and prepare pivot table analyses and GTN optimization plans.
• Validate GTN claims, verify proof of performance against system reports, and approve customer claims within the FMP system.
• Participate in monthly calls with Hub CDT Finance for the closing of Colgate-Palmolive Global Sales (GS)/GTN/NS actuals, including OG estimates and GTN balance sheet analysis, and upload data into the Blackline tool.
• Conduct sales growth analysis, prepare monthly/quarterly Selling, General, and Administrative (SGA) adjustments, and provide sales commentary for actuals, budgets, and revisions.
• Review accounts receivable aging with the CBS West team to ensure timely accounting, maintenance, and resolution of A/R with customers.
• Prepare customer/retailer P&Ls and conduct periodical market/customer visits for oversight of GTN execution.
• Coordinate audits, including distributor audits, Colgate-Palmolive New York audits, SOX, and statutory audits.

Qualifications and Requirements

• A Bachelor's Degree is required.
• A minimum of 6 years of experience in Finance is necessary.
• Experience required is 5-10 years.

Required Skills

• Proficiency in SAP is essential.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Relocation assistance is offered globally.

About the Role

Kidde Global Solutions (KGS) is seeking a Field Sales Trainer to join our team in Saudi Arabia. This role is responsible for enhancing the sales effectiveness and technical confidence of our internal field sales team and authorized channel partners. As a product and sales enablement expert, you will utilize your knowledge of fire alarm and life safety solutions, system applications, and industry requirements to deliver impactful training and provide ongoing support.

Kidde Global Solutions comprises industry-leading brands such as Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria, and Aritech, leveraging combined experience to protect people and property globally. We are committed to innovation and elevating industry standards. Joining KGS means becoming part of a global technology leader focused on quality, integrity, collaboration, and customer care, offering resources and opportunities for growth.

Key Responsibilities

• Deliver standardized, global sales training programs to internal field sales team members.
• Ensure regional alignment with the global sales training organization, adapting training designs to meet specific regional needs.
• Provide comprehensive onboarding training and continuous education to internal sales teams and channel partners on Edwards and Kidde Commercial UL products, system architectures, and applications.
• Conduct instructor-led training sessions, workshops, and seminars in various formats, including classroom, field, and virtual environments.
• Maintain a robust working knowledge of fire alarm system codes and standards, including applicable NFPA requirements, country-specific regulations, and industry best practices.
• Develop and maintain training materials, including presentations, course content, and instructional resources.
• Offer coaching, mentoring, and technical guidance to internal sales team members to enhance their selling confidence and capabilities.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent trade experience or certifications.
• A minimum of 2-5 years of experience in the Life Safety industry.
• Extensive exposure to Fire alarm systems, Low voltage systems, System applications, Integrations, and Field sales.
• A strong understanding of fire alarm and life safety system technologies.
• Proven experience delivering training to diverse, multicultural, and international audiences.
• Experience in a B2B sales environment.
• High-level proficiency in Microsoft O365 tools, including Word, Excel, and PowerPoint.
• Effective presentation and facilitation skills, with a demonstrated ability to train diverse audiences.
• Experience in a consultative selling environment, with strong active listening skills to identify needs and build relationships that drive measurable business outcomes.
• Strong verbal and written communication skills.
• Strong organizational and time management skills.
• Willingness to travel for job-related purposes.

Required Skills

• Fire alarm systems
• Low voltage systems
• System applications and integrations
• Field sales expertise
• Fire alarm and life safety system technologies
• Training delivery
• Consultative selling
• Active listening
• Presentation skills
• Facilitation skills
• Communication skills (verbal and written)
• Organizational skills
• Time management skills
• Microsoft O365 proficiency

Additional Information

This is a full-time Field Sales Trainer position based in Saudi Arabia. Candidates located in Riyadh or Jeddah are preferred, but candidates located elsewhere in KSA will also be considered. Fluency in English is required, and Arabic proficiency will be considered a strong advantage. NICET Level I or II, or an equivalent certification, or an instructional design/training credential/certification will be considered a strong advantage.

About the Role

Saleh Al-Rajhi & Partners Co. Ltd is seeking a dedicated Project Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position requires a professional to oversee the planning, execution, and closure of engineering projects. The Project Manager will be responsible for achieving project objectives within scope, schedule, and budget, while ensuring high standards of quality and safety.

Key Responsibilities

• Lead and manage all phases of engineering projects from initiation through execution to closure.
• Develop comprehensive project plans covering scope, schedule, resource allocation, and budget.
• Ensure project activities comply with technical specifications and approved engineering standards.
• Monitor project progress, ensuring adherence to established timelines and milestones.
• Manage project budgets effectively, controlling costs while maintaining quality standards.
• Implement and enforce quality assurance and occupational health & safety standards throughout the project lifecycle.
• Coordinate and integrate work across all engineering disciplines, including civil, electrical, and mechanical.
• Plan, organize, and manage project meetings to ensure productive outcomes.
• Lead multidisciplinary teams, fostering a collaborative work environment.
• Prepare and present regular progress reports to senior management and stakeholders.
• Proactively identify potential risks and challenges, implementing corrective actions.

Qualifications and Requirements

• Bachelor's degree in Engineering (Civil, Electrical, Mechanical, or an equivalent field).
• A minimum of 14 years of professional experience specifically in engineering project management.
• Professional certification in project management, such as PMP, is highly preferred.

Required Skills

• Strong communication and interpersonal skills for stakeholder engagement and team collaboration.
• Proven ability to work effectively within multidisciplinary teams.
• Advanced time management and prioritization skills.
• Exceptional planning, organization, and meeting management abilities.
• Demonstrated leadership and decisive decision-making skills.
• Strong problem-solving capabilities and ability to perform under pressure.
• Comprehensive understanding of engineering practices and cross-disciplinary coordination.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of experience, with the specific requirement being 14 years in engineering project management.