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About the Role

Bupa Arabia is seeking a dedicated professional to join its innovative Tamheer program as a Virtual Hospital Operations specialist. This role is integral to the coordination and management of laboratory services and patient cases within a virtual hospital setting. The position requires effective communication between laboratory staff, healthcare providers, and patients, alongside meticulous oversight of laboratory test workflows and adherence to regulatory compliance.

This opportunity is for individuals interested in healthcare operations and patient care, offering valuable experience within a dynamic environment. As part of the Tamheer initiative, the role contributes to the advancement of virtual healthcare services in Saudi Arabia.

Key Responsibilities

• Oversee and manage patient cases within the laboratory setting, coordinating necessary laboratory tests.
• Track laboratory test results and ensure timely communication of findings to laboratory providers and patients.
• Serve as the primary point of contact for patients regarding their laboratory tests, addressing inquiries, providing procedural education, and resolving concerns.
• Collaborate with laboratory technicians, physicians, and other healthcare professionals to ensure efficient and accurate testing and reporting processes.
• Maintain accurate and comprehensive records of patient information, test results, and overall laboratory operations.
• Utilize laboratory information systems for efficient data entry, retrieval, and management.
• Ensure compliance with all relevant regulatory standards and guidelines governing laboratory services.

Qualifications and Requirements

• Bachelor's degree in healthcare administration or a related field.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Experience with healthcare software systems.
• Data analysis skills.
• Ability to maintain professionalism and confidentiality in all interactions.
• Demonstrated ability to work effectively both independently and as part of a team.

Work Context

This is a full-time position within Bupa Arabia. The role is based in Jeddah, Makkah, Saudi Arabia. The program is designed for individuals with 0-1 year of experience, offering an opportunity to gain foundational knowledge in virtual hospital operations.

About the Role

LIXIL is seeking a Leader for the Western Region in Saudi Arabia, based in Jeddah. This full-time position operates within the Grohe Saudi Arabia Ltd. Co. and the IMEA region. The successful candidate will be jointly accountable for the overall performance of the Projects Channel in Saudi Arabia, ensuring alignment with corporate objectives and Key Performance Indicators (KPIs).

Role Objectives and Responsibilities

This role is designed to drive project sales by identifying key channels and targets, and by fostering strong relationships with developers, contractors, designers, hotel operators, healthcare institutions, and other relevant stakeholders. Collaboration with various departments is essential to enhance service and support for project sales, ultimately aiming to increase sales results and market penetration.

• Be collectively accountable for the overall delivery of results for the Projects Channel in the Kingdom of Saudi Arabia.
• Execute responsibilities to achieve the assigned Project Channel Sales Mission for the region, in line with corporate objectives and KPIs.
• Identify and target key channels for project business, including Sub Channel B (Residential: Developers, Contractors & Designers), Sub Channel A (Hotels: Hotel Operators & Developers), and Sub Channel C (Health Care: Owners, Healthcare Institutions).
• Collaborate with relevant departments to define and deliver essential tools for both direct and indirect customers to enhance service and support for project sales, aiming for increased sales results.
• Facilitate product updates for project customers from the Supply Chain Management (SCM) and product teams.
• Regularly visit contractors, developers, dealers, and consultants to promote Grohe products by building a strong network of professional influencers and decision-makers.
• Support distribution channels and work closely with Channel Partners in the Projects segment.
• Provide accurate monthly, quarterly, and yearly forecasts for project sales, along with comprehensive reports.
• Measure and analyze critical success factors to identify best practices and implement improvement processes.
• Develop and maintain a database of all key project contacts in the region and prepare reports for senior management.
• Gather competitor market intelligence and report findings to management.
• Adhere to budget guidelines in the most efficient manner.
• Identify marketing and specification events to maximize exposure and new business opportunities, and explore/report on events that enhance brand strength within the sector.
• Ensure full adherence to and utilization of Salesforce for creating and managing a detailed database of leads, opportunities, and client prospects with all related information.
• Ensure adequate coordination with other business channels and the Leader Projects KSA (*, OTC, Showroom) to achieve common goals and KPIs for the region.

Qualifications and Experience

Candidates should possess a strong background in project sales and market development within the building materials industry or a similar field. The role requires a proven ability to manage external relationships and stakeholders effectively in a dynamic environment.

• A minimum of 5 years of experience in a comparable position with in-depth knowledge of the market.
• A minimum of 5 to 7 years of total professional experience.
• Experience in the building materials industry or a similar field is required.
• Demonstrated success in working within a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment while maintaining quality and reputation for excellence.
• Proven experience in managing external relationships and other stakeholders.
• Bachelor's degree in Business Administration, Engineering, or equivalent is required. An MBA is considered a plus.

Required Skills

• Sales
• Project Management
• Channel Management
• Business Development
• Relationship Management
• Market Intelligence
• Salesforce

Work Location and Language

This is a full-time role based in Jeddah, Saudi Arabia. Fluency in both written and spoken English and Arabic is required, with proficiency in other languages considered an advantage.

About the Role

Unilever is seeking a dedicated Quality Lab Lead to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is essential for maintaining high standards of supply and system quality across operations. The role involves managing quality control for inbound materials, driving supplier improvement initiatives, and overseeing ex-factory quality operations. This position contributes to work that matters for people and the planet.

Key Responsibilities

The Quality Lab Lead will manage critical functions including Hygiene, HACCP studies, factory cleaning, the Integrated Management System, and external audits. Responsibilities include conducting quality health checks, internal factory audits, managing documentation, driving QA and process lab improvements, developing laboratory procedures, and overseeing trials for bulk, raw, packaging, and finished goods. A strong focus will be placed on regulatory compliance, instrument calibration, and evaluating the testing capabilities of process operators and analysts, while developing efficient factory processes and end-line operations.

• Lead the Quality Laboratory to ensure all finished goods, bulk, raw, and packaging materials are properly sampled, analyzed, recorded, cleared, and comply with Unilever specifications before release to the shop floor.
• Strengthen and improve quality sampling, inspection, and testing procedures and resources to prevent line failures and efficiency losses due to defective materials.
• Ensure and facilitate warehouses in providing awareness and effective monitoring and controls during the handling, transportation, and storage of raw and packaging materials within and outside factory premises.
• Develop suppliers to control all inbound non-conformances related to raw and packaging materials and lead quality improvement projects with suppliers from the factory.
• Ensure all Quality and Process Lab Instruments are calibrated and monitored to provide accurate material analysis.
• Manage product non-conformances in the factory by physically blocking and systemically recording them, ensuring proper investigation and implementation of preventive actions.
• Support the development of analytical methods for new products, raw, and packaging materials introduced to the factory, in collaboration with laboratory instruments.
• Coordinate with Complaint & Rework Management, export, and/or promo activities in accordance with Unilever Quality requirements.
• Represent Quality in all capability trials with R&D and Production within the factory related to product, raw, and packaging materials.
• Attend innovation meetings and other forums for all BUL related product categories.
• Represent Quality in the absence of the QA Manager as per assigned authority.
• Ensure the implementation and proper compliance validation of the Quality Management System (ISO 9001), HACCP, Consumer Safety, Cleaning, GMP System (ISO 22716), SASO, and SFDA requirements across all key factory functions.
• Build and sustain a quality reporting system, ensuring thorough data analysis before external sharing.
• Maintain 5S conditions within the department, including personal workspace, and conduct 5S inspections for quality and process laboratories.
• Facilitate UMS activities with QM members, coordinating with PEs and Technical teams to ensure the implementation of Quality Maintenance on Laboratory & Making Operations to eliminate defects.
• Participate and engage with the team in generating OPLs and KAIZENS for the Quality Pillar.
• Provide necessary training (on-job and classroom sessions) on Quality, HACCP, GMP, MSDS, and QMS.
• Develop the team's skills in inspections, analysis, decision-making, reporting, communication, quality, and consumer understanding.
• Uplift quality engagement of employees within the factory and work closely with PEs and Operators to develop a Quality Culture and consumer mindset.
• Maintain the highest quality standards, ensure safe working practices, and care for the environment through total compliance with guidelines and targets set in Health, Safety & Environment, Quality and Consumer Safety, UMS, and Customer Service on BUL Factory.

Qualifications and Requirements

• Graduate of Chemical Engineering, Chemistry, or Biochemistry.
• Minimum of 2 years of supervisory experience or working knowledge in FMCG manufacturing with a background in Quality or Analytical Laboratory as an added advantage.
• Must possess a logical and methodical approach to work.
• Fluent in spoken and written Arabic and English.
• Good knowledge of QMS, GMP, and HACCP.
• Strong analytical skills.
• Proficient computer understanding.
• Demonstrated ability to be a team player.
• Excellent communication skills.
• Ability to provide training.

Required Skills

• Quality Control
• Supplier Improvement
• Hygiene Management
• HACCP
• Integrated Management System
• External Audits
• Internal Audits
• Document Management
• Quality Assurance
• Process Improvement
• Laboratory Procedures
• Regulatory Compliance
• Instrument Calibration
• Analytical Skills
• Communication
• Teamwork
• Leadership
• Problem-Solving
• QMS
• GMP
• ISO 9001
• ISO 22716
• SASO
• SFDA
• 5S
• Kaizen

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Unilever is an organization committed to equity, inclusion, and diversity, believing a diverse workforce matches growth ambitions and drives inclusion. The company is interested in every individual bringing their 'Whole Self' to work. If support or access requirements are needed during the recruitment process, please advise at the time of application.