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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Aman International Engineering Consultancy as a Front Desk Receptionist!
We are seeking a professional and organized individual to serve as the first point of contact for our clients, visitors, and internal teams. In this crucial role, you will help create a welcoming environment while supporting daily office operations at our fast-paced fire protection engineering consultancy.

Responsibilities:
  • Welcome and assist clients, visitors, and contractors in a professional manner.
  • Manage phone calls, inquiries, and direct communication to relevant departments.
  • Maintain an organized and presentable reception area and meeting rooms.
  • Handle emails, courier services, and general correspondence.
  • Support meeting scheduling, appointment coordination, and room bookings.
  • Assist with administrative duties such as filing, scanning, and data entry.
  • Coordinate visitor access, ID badges, and basic safety protocols.
  • Monitor office supplies and support procurement when needed.
  • Collaborate with HR, Operations, and Engineering teams to ensure smooth workflow.

Qualifications:
  • Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
  • Previous experience in reception or administrative roles; experience in engineering, construction, or consultancy is a plus.
  • Strong communication skills in English and Arabic.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Presentable, organized, and detail-oriented with strong multitasking abilities.
  • Professional attitude, excellent customer service skills, and ability to work under pressure.

Requirements

  • Requires 2-5 Years experience

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At Rixos, established in 2000, we invite you to be part of an exceptional team offering a luxurious all-inclusive experience. As a Front Office Receptionist, you will play a vital role in ensuring our guests receive top-tier service from the moment they arrive.

Key Responsibilities:
  • Register and process check-ins for all arrivals.
  • Handle guest check-outs efficiently and professionally.
  • Update guest information into our computer systems post check-in.
  • Manage cashiering duties, foreign exchange transactions, and night audits.
  • Handle walk-in and call-in reservations and maintain a professional demeanor at all times.
  • Provide courteous service and respond promptly to guest inquiries and requests.
  • Resolve guest complaints by coordinating with relevant departments for immediate follow-up.
  • Issue guest room key cards while ensuring security protocols are followed.
  • Check and convey messages, mail, and packages to guests.
  • Maintain cleanliness and organization of the front office area.
  • Ensure all guests are greeted on arrival and departure.
  • Communicate information across shifts to ensure seamless operations.

Qualifications:
  • University degree in Hotel Management or related field.
  • Minimum 1 year of experience in a similar role at a star hotel.

Join us at Rixos Hotels, where you will enjoy a supportive environment that prioritizes your professional growth while delivering exceptional guest experiences.

breifcase2-5 years

locationJeddah

11 days ago