Receptionist

Working hours 8 hours a day, 5 days a week

• Ensure to deal with visitors and calls in a warm friendly and professional manner, while trying to anticipate their needs as much as possible.

• Follow the security procedures for registering visitors and guests, and managing the visitor log in an Excel file.

• Manage and direct visitors arriving at the office, especially government officials clients suppliers and other guests, including gathering the necessary information regarding the purpose of their visit and informing the respective person about it.

• Have the necessary skills to handle any complaints from clients or visitors in a professional and respectful manner, and refer them to the appropriate person when needed.

• Handle visitor badges, keep written records of visitors, issue temporary visitor badges, and ensure their return after the visit; in addition to controlling all entry doors and communicating with the security company in case of any problems.

• Manage the daily requests from onsite staff.

• Record, follow up, and update requests for assistance regarding equipment malfunctions and required improvements, updating the status as necessary.

• Manage and issue permanent and temporary badges, activate and distribute them.

• Maintain the filing system at the reception and update it regularly according to CBRE procedures, adhere to health and safety procedures and report any hazards, and attend CBRE trainings.

• Receive all mail shipments and keep a record of all received shipments.

• Ensure compliance with security and emergency procedures for clients at all times, and actively participate in evacuating the building according to incident control procedures.

• Monitor attendance and absence records and regularly update the list.

• Collaborate with colleagues to share daily reports and information in a constructive manner.