Receptionist📣 Job Ad

Join IHG Hotels & Resorts as a Front Desk Agent!
At IHG, we believe that first impressions count. To ensure our guests have memorable experiences from the very start, we are seeking a Front Desk Agent who can provide seamless transactions, exceptional local insights, and anticipate every guest's needs.

Your Responsibilities:

• Welcome guests warmly and kick off memorable experiences.
• Acknowledge IHG Rewards Club members and returning guests.
• Manage payments and bookings efficiently.
• Facilitate a swift check-in and check-out process.
• Anticipate guest needs to offer tailored recommendations.
• Assist guests with concerns and provide local area insights.

What We Need from You:

• Strong communication skills for effective guest interactions.
• Problem-solving abilities to turn challenges into opportunities.
• Fluency in the local language; additional language skills are a plus.
• Good literacy, numeracy, and basic computer skills.

What You Can Expect from Us:
We provide everything our employees need to succeed including a competitive salary, benefits like full uniforms, and generous room discounts. We are dedicated to creating a diverse workplace and welcome applicants from all backgrounds.
Join us at IHG, where we promote a culture of growth and support, ensuring you have the room to belong and thrive.

Join our esteemed team at Rosewood Jeddah as a Receptionist! In this role, you will be the first point of contact for our guests, ensuring a welcoming and efficient experience.

Key Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies and service procedures.
• Ensure that service standards are upheld at all times.
• Anticipate guests’ needs and respond promptly to their requests.
• Maintain positive guest relations, regardless of the circumstances.
• Ensure proper maintenance and use of equipment.

About Rosewood Jeddah: Nestled in the scenic area of Jeddah’s Corniche, our hotel epitomizes luxury and modern design, combined with the rich heritage of the city. Our commitment to providing exceptional service makes Rosewood Jeddah a favorite destination for travelers.

Join Raffles Hotels & Resorts as a Receptionist / Front Desk Agent!
Located in the heart of Jeddah, Raffles offers a harmonious combination of expert service and world-class luxury. We are looking for a friendly and professional Receptionist to become the first point of contact for our esteemed guests.

Key Responsibilities:

• Greet and direct visitors, ensuring a warm welcome.
• Answer and manage incoming communications, including phone calls and emails.
• Schedule appointments and maintain calendars for executives.
• Perform administrative tasks such as data entry and document preparation.
• Coordinate with departments to ensure smooth operations.
• Manage incoming and outgoing mail.
• Maintain a clean and organized reception area.
• Support administrative staff as needed.
• Ensure security protocols are followed for visitor access.

Qualifications:

• Saudi nationality required.
• Excellent verbal and written communication skills in Arabic and English.
• Proficiency in Microsoft Office Suite.
• Strong multitasking and time management skills.
• Customer service orientation with a friendly demeanor.
• High school diploma required; Bachelor's degree preferred.
• A minimum of previous experience as a receptionist preferred.
• Experience in hospitality or customer service industry preferred.
• Exceptional organizational skills and ability to prioritize tasks effectively.

About Raffles:
Founded in 1887, Raffles is known for timeless elegance and gracious service. Each Raffles location is a mark of heritage and culture that brings guests and locals together through unique experiences.