Social Media Management Specialist📣 Job Ad

Job Description:
Our company is looking for a Social Media Accounts Specialist and Customer Service Representative to join our team. The responsible candidate will manage the company's digital presence on social media platforms and provide excellent customer service through these channels.

Job Duties:

• Manage social media accounts: Create and publish engaging and appropriate content for the audience on platforms like Twitter, Instagram, Facebook, and LinkedIn.
• Schedule posts using social media management tools and monitor comments and messages, responding in line with company values.
• Handle customer inquiries and complaints via social media and email.
• Provide quick and effective solutions to customer issues while maintaining a positive experience.
• Analyze performance using data analytics tools and prepare periodic reports.
• Contribute to designing marketing campaigns through social media in collaboration with the marketing team.
• Keep up with the latest social media trends and apply creative ideas.

Requirements:

• At least two years of experience in managing social media accounts and customer service.
• Excellent communication skills and familiarity with social media management tools like Hootsuite or Buffer.
• Ability to handle high-pressure situations and respond politely and professionally.
• Analytical skills to understand performance data and improve strategies.

Qualifications:

• Bachelor's degree in marketing, media, or a related field.
• Certifications in digital marketing or social media management are a plus.

Work Environment:
The job may require flexible hours, including responding to inquiries outside of normal working hours.

1. Content Strategy Development: Create a comprehensive content plan that aligns with the goals of the company or organization and define the type of content (images, videos, text posts) and the targeted platforms. 2. Content Design and Creation: Produce and design engaging and relevant content for the brand, including images, videos, and illustrations. 3. Content Publishing and Management: Schedule posts on various platforms such as Facebook, Instagram, Twitter, LinkedIn, etc., and ensure regular posting. 4. Audience Engagement: Respond to comments, messages, and inquiries professionally to enhance the relationship with followers and increase engagement. 5. Keeping Up with Modern Trends: Follow the latest trends in the social media world and update work strategies accordingly to ensure excellence and continuous interaction. 6. Crisis Management: Handle any negative comments or media crises quickly and professionally to maintain the brand's reputation.

Join Burjline Builders as an Outdoor Sales Representative (B2B)
Are you passionate about sales and eager to build strong business relationships? We are looking for an ambitious Outdoor Sales Representative to help us grow our client base in the B2B segment.

Job Purpose: To represent the company in field sales targeting the B2B segment by building successful business relationships, achieving sales targets, and expanding the client base to contribute to business growth and increased revenue.

Responsibilities:

• Customer Relationship Management: Build relationships with interior designers, architects, contractors, and luxury homeowners. Regular follow-ups to ensure satisfaction.
• Client Prospecting and Lead Generation: Identify potential clients through networking and cold calls.
• Product Presentation and Demonstration: Deliver presentations highlighting product features.
• Order Processing and Follow-Up: Assist clients in selecting products, coordinate delivery schedules.
• Market Research and Competitor Analysis: Stay updated on industry trends and customer feedback.
• Reporting and Target Achievement: Meet monthly and quarterly sales targets.
• Brand Communication and Promotion: Attend trade shows and networking events to promote the brand.
• Problem Solving and Customer Support: Handle customer issues to maintain high service standards.
• Territory Management: Plan daily routes to maximize efficiency.
• Team Collaboration: Work with design and logistics teams for smooth project execution.

Qualifications / Experience:

• Diploma or Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum 2 years of experience in B2B sales.
• Experience in the interior decoration field is a plus.
• Valid driving license and personal vehicle.