Social Media Management Specialist📣 Job Ad

Join Bahra Electric as a Social Media Accounts & Content Specialist!

In this vital role, you will be responsible for building and executing social media strategies that align with our departmental objectives.

Key Responsibilities:

• Social Media Management: Oversee all our social media accounts, develop a content calendar, and engage with the community.
• Content Creation: Generate high-quality original content and curate engaging materials from relevant sources.
• Community Engagement: Foster relationships within the online community and encourage discussion around our brand.
• Campaign Management: Plan and analyze social media campaigns to meet marketing goals.
• Social Listening: Monitor brand mentions and manage our online reputation.

Qualifications:

• Bachelor's degree in Marketing & Communication.
• 23 years of experience in a similar role.
• Strong communication and management skills.
• Ability to work under pressure and prioritize tasks effectively.

Job Description:
Our company is looking for a Social Media Accounts Specialist and Customer Service Representative to join our team. The responsible candidate will manage the company's digital presence on social media platforms and provide excellent customer service through these channels.

Job Duties:

• Manage social media accounts: Create and publish engaging and appropriate content for the audience on platforms like Twitter, Instagram, Facebook, and LinkedIn.
• Schedule posts using social media management tools and monitor comments and messages, responding in line with company values.
• Handle customer inquiries and complaints via social media and email.
• Provide quick and effective solutions to customer issues while maintaining a positive experience.
• Analyze performance using data analytics tools and prepare periodic reports.
• Contribute to designing marketing campaigns through social media in collaboration with the marketing team.
• Keep up with the latest social media trends and apply creative ideas.

Requirements:

• At least two years of experience in managing social media accounts and customer service.
• Excellent communication skills and familiarity with social media management tools like Hootsuite or Buffer.
• Ability to handle high-pressure situations and respond politely and professionally.
• Analytical skills to understand performance data and improve strategies.

Qualifications:

• Bachelor's degree in marketing, media, or a related field.
• Certifications in digital marketing or social media management are a plus.

Work Environment:
The job may require flexible hours, including responding to inquiries outside of normal working hours.

Join Our Team as a Telesales Representative!
Alawaly Real Estate is seeking a proactive and motivated Telesales Representative to join our dynamic team in Jeddah. As a Telesales Consultant, you will play a pivotal role in our sales process by communicating with potential clients and qualifying their interest in our real estate offerings.

Key Responsibilities:

• Handle inbound customer inquiries generated from marketing campaigns and social media.
• Make outbound calls to prospects to qualify their interest and introduce relevant products.
• Receive incoming calls via our customer service number and update lead statuses in our CRM system.
• Schedule field visits and coordinate with the Direct Sales Team for smooth transitions.
• Maintain accurate records of customer interactions and follow-up with potential clients.

Required Skills:

• Excellent verbal communication and telephone etiquette.
• Familiarity with CRM systems.
• Understanding of company products and offerings.
• Quick thinking and effective problem-solving skills.
• Strong persuasive and negotiation abilities.

Qualifications:

• Minimum one year of experience in real estate or telesales.
• Experience in customer service is preferred.
• High school diploma or higher.

If you are passionate about real estate and enjoy engaging with clients, we want to hear from you!