Waiter📣 Job Ad

About the Role

Accor is seeking a professional and customer-focused Waiter to join our hospitality team in Jeddah, Saudi Arabia. This full-time position involves delivering service and creating dining experiences for guests. The role requires attention to detail, a warm demeanor, and a collaborative spirit within a dynamic, fast-paced environment. The primary focus is to ensure every guest feels welcomed, valued, and well-cared-for throughout their visit.

Role Overview

As a Waiter, you will be a key representative of our establishment, contributing directly to the guest experience. This position requires proactive engagement and efficient service delivery in a professional dining setting, ensuring high standards are maintained from guest arrival to departure. Candidates with 0-1 years of experience are encouraged to apply.

Key Responsibilities

• Greet guests with warmth, seat them promptly, and provide menus with detailed recommendations.
• Take accurate food and beverage orders, ensuring all special requests and dietary requirements are communicated to the kitchen and bar teams.
• Deliver orders efficiently and professionally, maintaining awareness of table needs and proactively offering assistance.
• Demonstrate comprehensive menu knowledge, including ingredients, preparation methods, and wine or beverage pairings.
• Clear tables promptly and reset them to service standards, maintaining an organized and clean dining area.
• Process payments accurately using the point-of-sale system, handling cash and card transactions with integrity.
• Collaborate seamlessly with kitchen, bar, and housekeeping staff to ensure smooth operations and exceptional service.
• Anticipate guest needs, address concerns with empathy, and find solutions to any issues that arise.
• Maintain impeccable personal grooming and presentation standards, representing the establishment with professionalism.
• Adapt quickly to changing priorities and busy periods, multitasking effectively while maintaining service quality and composure.
• Support team members during peak service times, demonstrating flexibility and commitment to collective success.

Qualifications and Experience

• 0-1 years of proven experience in a waiter, server, or similar food service role in a professional dining environment (preferred).
• Exceptional customer service skills with a passion for hospitality and creating positive guest interactions.
• Strong organizational abilities with the capacity to manage multiple tables and prioritize tasks efficiently.
• Excellent communication skills in English; Arabic language proficiency is highly desirable for our Jeddah location.
• Demonstrated ability to work collaboratively with diverse team members, supporting colleagues and contributing to a positive workplace culture.
• Physical stamina and capability to stand for extended periods, move quickly, and carry items safely throughout your shift.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as required by business needs.
• Proficiency with point-of-sale systems and basic computer literacy; willingness to learn new technologies quickly.
• Strong attention to detail with a commitment to accuracy in order-taking, billing, and service execution.
• Ability to remain calm, professional, and solution-focused when handling challenging situations or demanding guests.
• Demonstrated reliability, punctuality, and a strong work ethic with a positive, can-do attitude.
• Food safety certification or willingness to obtain certification (preferred).
• Understanding of dining etiquette, service protocols, and cultural sensitivity, particularly relevant to the Jeddah market.

Work Setting

This full-time position is based in Jeddah, Saudi Arabia, within a collaborative hospitality team. The environment is dynamic and requires individuals who can thrive in a fast-paced service setting, working closely with colleagues across various departments to ensure operational excellence and guest satisfaction.

Application Process

Candidates who meet the above requirements are encouraged to apply for this role.