Waiter

We are seeking a professional and customer-focused Waiter to join our team and provide exceptional dining service to our guests. The ideal candidate will be responsible for taking orders accurately, serving food and beverages promptly, maintaining table cleanliness, and ensuring customer satisfaction throughout their dining experience. Key responsibilities include greeting customers warmly, explaining menu items and daily specials, processing payments efficiently, collaborating with kitchen staff to ensure timely service, and maintaining a clean and organized work environment while demonstrating excellent communication skills and attention to detail.

Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. As a Waiter, you will be an integral part of our team ensuring exceptional service for our guests.

Key Responsibilities:

• Welcomes guests and ensures they are attended to.
• Presents menus, provides recommendations, receives and places orders, and handles payments.
• Ensures stocks at the outlet are replenished and inventory is maintained.
• Coordinates with the Purchasing team to manage inventory.
• Liaises with the Supervisor and Assistant Manager regarding guest charges.
• Maintains the cleanliness and organization of the area at all times.

Qualifications:

• Service-focused personality is essential.
• Previous experience in a similar role is an asset.
• Strong interpersonal and communication skills with a passion for service.

We are committed to creating diverse and inclusive environments and welcome applications from all backgrounds.

Find Your Shangri-La in Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Job Summary:
The Waiter position in Shangri-La Jeddah goes beyond the regular duties of greeting and serving guests; it focuses on dazzling and delighting guests by creating memorable dining experiences in the Food & Beverage outlet by living the Shangri-La Standards.

Responsibilities:

• Have a strong understanding of the menu and the way each dish is prepared.
• Suggest to guests on menu selection.
• Take orders and serve with great love and affection.
• Delight guests and create memorable moments.
• Prepare the restaurant before service.
• Coordinate with the culinary team for timely service.
• Ensure proper billing.
• Follow Food Safety Processes and Procedures.
• Assist colleagues in the success of the F&B outlet.
• Support supervisors in ensuring smooth operations.

What We're Looking For:

• Great conversational skills for engaging with guests.
• Strong English skills.
• Positive attitude and willingness to learn.
• Minimum of 1 year of experience as a waiter in 5-star hotels.

Why Join Us:

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways for professional advancement.
• Competitive benefits and recognition programs.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment.