Receptionist

Receptionist Order Staff

Join Our Team as a Receptionist!
We are seeking a dedicated and professional Receptionist to become a valuable part of our hospitality team at Catrion Group in Medina, Saudi Arabia. In this role, you will be responsible for ensuring a high standard of service for our passengers and providing exceptional customer service.

Key Responsibilities:

• Implement directives from the Regional Manager and ensure staff compliance.
• Supervise daily operations and enhance the company image by delivering high-quality service.
• Monitor passenger access and ensure lounge security.
• Accept eligible passengers per lounge policy and provide outstanding customer service.
• Submit daily reports like passenger statistics and shift handover documentation.
• Organize and maintain operational files and respond to passenger feedback promptly.
• Report discrepancies and operational issues immediately.
• Manage cash sales for lounge entrance fees and ensure timely remittance.
• Maintain hygiene standards and ensure all lounge facilities are well-maintained.
• Participate in team-building activities and assist in resolving staff concerns.

Skills Required:

• Knowledge of the duties and responsibilities of the position.
• Excellent communication skills, both written and verbal.
• Ability to prepare business proposals and development plans.

Join Catrion Group as a Receptionist!
As a Receptionist with us, you will play a key role in ensuring smooth operations in a welcome environment. Your primary responsibilities will revolve around providing exemplary service while adhering to company policies and operational standards.

Key Responsibilities:

• Implement all instructions and directives from the Regional Manager and oversee staff compliance.
• Supervise daily operations, ensuring the company image is upheld through high-quality service.
• Monitor passenger access and maintain security within the lounge.
• Provide excellent customer service, addressing passenger feedback and complaints promptly.
• Submit daily reports on passenger statistics and operational forms.
• Ensure cleanliness and functionality of lounge facilities at all times.
• Assist staff with personal and work-related issues, enhancing productivity and morale.

Qualifications:
- Diploma or equivalent education.
- Excellent communication and problem-solving skills.
- Commitment to hygiene and grooming standards.

If you are dedicated to providing outstanding service and enjoy working in a team-oriented environment, we would love to hear from you!