Sales Manager📣 Job Ad

Join CDHorizon as a Scaffolding Sales Manager!
We are a prominent equipment rental company committed to providing comprehensive "product + service" solutions to the construction and industrial sectors. As a subsidiary of Far East Horizon, our company has established a robust network of over 580 locations globally. We are looking for an experienced Sales Manager to lead our scaffolding initiatives and drive growth within this crucial segment.

Job Overview:
The Scaffolding Sales Manager will be responsible for expanding our market presence, managing vital client relationships, and driving sales growth in the construction equipment sector.

Key Responsibilities:

• Manage leasing of construction machinery and equipment in engineering projects.
• Develop new business opportunities and expand market channels.
• Establish and maintain relationships with key customers.
• Prepare technical quotations, manage tenders, and deliver customized solutions.
• Ensure timely tracking of customer needs and follow up on rentals for reduced receivables.
• Engage in company meetings and fulfill other duties as assigned.

Qualifications and Requirements:

• 6–7 years of experience in scaffolding or construction equipment sales.
• In-depth knowledge of scaffolding systems and safety standards.
• Proven skills in B2B sales and client management.
• Experience preparing quotations and managing technical proposals.
• Outstanding communication, negotiation, and relationship-building abilities.

Hotel Sales Manager Job
Join Al-Hijaz Path Company for Tourism and Hotel Reservations, which provides its valued customers with the best offers in hotels in Mecca and Medina with various options suitable for all levels — from luxury to economical.

Responsibilities:

• Providing reliable services and competitive prices for hotel guests.
• Coordinating booking and transportation operations between Mecca and Medina.
• Organizing group and individual Umrah packages.

We believe that the comfort of the guests of the Merciful is our primary responsibility, and we work to provide high-quality service in a spirit of trust and respect.

Join Emdad By Elm as a Call Center Operations Manager!

As a Call Center Operations Manager, you will be a strategic leader responsible for overseeing daily operations to ensure high-quality customer service and meeting operational objectives. Your key responsibilities will include:

• Leading and managing daily operations of the call center to achieve set operational goals.
• Developing and implementing daily, weekly, and monthly operational plans for smooth workflow.
• Monitoring and evaluating key performance indicators (KPIs) to make informed decisions.
• Supervising different teams (supervisors, customer service representatives, technical support) and allocating tasks according to workload.
• Ensuring adherence to quality policies and standard operating procedures (SOPs).
• Analyzing performance reports and providing recommendations to senior management for overall performance improvement.
• Leading continuous improvement initiatives to enhance the effectiveness of systems and technologies used in the call center.
• Coordinating with other departments to support the call center's needs effectively.
• Handling critical cases and major customer complaints professionally to ensure customer satisfaction.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• A minimum of 5 years of experience in managing call centers or customer service, with at least 2 years in a leadership position.
• Advanced knowledge of call center systems such as CRM, ACD, IVR.
• Strong analytical skills to interpret data and utilize performance reports.
• Proficiency in English (both spoken and written).
• Excellent leadership and team management skills.
• Exceptional verbal and written communication skills.
• Ability to make quick decisions and solve problems effectively.
• Customer service focus and dedication to achieving customer satisfaction.