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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Housekeeping Floor Supervisor!

At Hilton, we are seeking a dedicated Housekeeping Floor Supervisor to uphold our commitment to delivering exceptional guest experiences. As part of our team, you will ensure the cleanliness and upkeep of the hotel, contributing significantly to guest satisfaction.

Key Responsibilities:
  • Allocate work duties to Team Members.
  • Perform routine inspections of all check-out rooms and spot checks of occupied rooms.
  • Report and follow up on maintenance defects or issues.
  • Inspect service areas, storage rooms, and corridors regularly.
  • Schedule and supervise deep cleaning and additional projects.
  • Manage and train Room Attendants to meet performance standards.
  • Efficiently manage stock control and equipment maintenance.
  • Provide excellent guest service, including special requirements for VIP guests.
  • Ensure adherence to Hilton's brand standards at all times.

What We Are Looking For:
  • Previous experience in a supervisory housekeeping role.
  • A proven track record of team management.
  • Strong organizational and analytical skills.
  • Attention to detail and strong communication skills.
  • A passion for delivering exceptional guest service.
  • Preferred proficiency with computers, including Microsoft Office.

About Hilton:
Hilton is a global leader in the hospitality industry, dedicated to providing exceptional accommodations and service. With a rich history, we aim to create remarkable hospitality experiences around the world every day. Join us and be part of a team that values dedication and excellence.

Requirements

  • Requires 2-5 Years experience

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Cleaning and Housekeeping Supervisor

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Rotana Hotels

Full-time
Join Rotana Hotels as a Housekeeping Supervisor!
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities:
  • Supervise the team of Housekeeping Attendants towards achieving operational objectives.
  • Ensure that the standards of cleanliness and maintenance of the hotel meet specified requirements.
  • Prepare Housekeeping Attendants job assignments.
  • Issue keys and supplies to Housekeeping Attendants.
  • Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
  • Attend daily meetings and receive special instructions.
  • Receive check-outs before reporting them as vacant.
  • Inspect areas cleaned using checklist to ensure that cleaning is adequate and supplies in rooms are as per standard.
  • Fill out report and hand over found articles to the lost and found department.
  • Train and assist Housekeeping Attendants and advise Superior about their performance.
  • Assist with inventory and ensure proper handling and maintenance of housekeeping machines and equipment.

Qualifications:
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experience within the Housekeeping Department of a hotel.

Skills Required:
  • Good command of written and spoken English communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Computer literacy and previous experience with Opera are advantageous.
  • Understanding of hotel operations and effective communication skills.
  • Ability to work well under pressure in a fast-paced environment.

If you are interested in joining Rotana, we encourage you to apply and be part of our team!

breifcase2-5 years

locationMakkah

23 days ago