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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Accor as a Housekeeping Supervisor!
As a key member of our team at Novotel, you will play a vital role in upholding the highest standards of cleanliness and presentation within the hotel. This position requires an individual who is not only detail-oriented but also has a strong passion for guest service.

Key Responsibilities:
  • Supervise daily operations of assigned guestroom floors and public areas.
  • Conduct thorough inspections of guest rooms, ensuring adherence to brand standards.
  • Guide Room Attendants and Housemen in maintaining quality and efficiency.
  • Respond promptly to guest requests and ensure special instructions are followed.
  • Train and support housekeeping staff in health, safety, and grooming standards.
  • Monitor stock levels of linen and cleaning supplies.
  • Report maintenance issues and coordinate with relevant departments.

Qualifications:
  • 2–3 years of housekeeping experience in a luxury hotel, with supervisory experience preferred.
  • Strong knowledge of cleaning techniques and hygiene standards.
  • Excellent communication and interpersonal skills.
  • Fluency in English; additional languages are a plus.

We celebrate diversity and are committed to fostering an inclusive environment for all applicants. Join us to be a part of our vision of responsible hospitality.

Requirements

  • Requires 2-5 Years experience

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Rotana Hotels

Full-time
Join Rotana Hotels as a Housekeeping Supervisor!
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities:
  • Supervise the team of Housekeeping Attendants towards achieving operational objectives.
  • Ensure that the standards of cleanliness and maintenance of the hotel meet specified requirements.
  • Prepare Housekeeping Attendants job assignments.
  • Issue keys and supplies to Housekeeping Attendants.
  • Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
  • Attend daily meetings and receive special instructions.
  • Receive check-outs before reporting them as vacant.
  • Inspect areas cleaned using checklist to ensure that cleaning is adequate and supplies in rooms are as per standard.
  • Fill out report and hand over found articles to the lost and found department.
  • Train and assist Housekeeping Attendants and advise Superior about their performance.
  • Assist with inventory and ensure proper handling and maintenance of housekeeping machines and equipment.

Qualifications:
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experience within the Housekeeping Department of a hotel.

Skills Required:
  • Good command of written and spoken English communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Computer literacy and previous experience with Opera are advantageous.
  • Understanding of hotel operations and effective communication skills.
  • Ability to work well under pressure in a fast-paced environment.

If you are interested in joining Rotana, we encourage you to apply and be part of our team!

breifcase2-5 years

locationMakkah

23 days ago