Cleaning and Housekeeping Supervisor📣 Job Ad

Join Hilton as a Housekeeping Supervisor
As a pivotal part of our team at Hilton, you will manage the housekeeping office, ensuring an excellent experience for our guests and members. This role encompasses several critical responsibilities to maintain the highest standards of service.

Key Responsibilities:

• Manage the housekeeping office operations
• Handle incoming calls and manage guest requests promptly
• Assign room and task lists to housekeeping team members
• Ensure security procedures are followed for key issuance
• Log and manage lost property effectively
• Communicate relevant guest information to Housekeepers efficiently
• Perform administrative and IT duties
• Coordinate special tasks and extra duties
• Report and log maintenance issues
• Ensure clear communication with Reception and Guest Relations
• Maintain adherence to Health and Safety Regulations

What We Are Looking For:
We seek individuals who are IT proficient, possess excellent organizational skills, and can work under pressure both independently and as part of a team. Previous hotel housekeeping experience is advantageous.

About Hilton:
With a legacy of nearly a century, Hilton is a leading global hospitality company dedicated to exceptional guest experiences. We aim to fill the earth with the warmth of hospitality, united as a team to create remarkable experiences worldwide.

Join Our Team as a Housekeeping Supervisor!

At Rotana Hotels, we are seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service. As a Housekeeping Supervisor, you will play a pivotal role in ensuring our hotel maintains its high standards of cleanliness and maintenance.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants and prepare their job assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Manage records of VIP guests, Do Not Disturb status, Sleep Out, Double-Lock Rooms, and act accordingly.
• Attend daily briefings and communicate special instructions.
• Handle check-outs and ensure rooms are reported as vacant.
• Fulfill special guest requests.
• Inspect cleaned areas against checklists to ensure quality standards are met.
• Report any immediate repairs needed and maintain inventory of supplies.
• Train and assist Housekeeping Attendants and provide performance feedback to management.

Qualifications:
The ideal candidate should possess a diploma or vocational training in hospitality along with previous minor supervisory experience within the Housekeeping Department of a hotel. A strong command of written and spoken English as well as excellent interpersonal and problem-solving skills are essential. Familiarity with Opera is a plus.

Knowledge and Competencies:

• Effective communication skills.
• Understanding hotel operations.
• Ability to supervise people and operations.
• Strong customer focus and adaptability.
• Teamwork and planning skills.

If you're eager to work in a fast-paced and multicultural environment, apply now to join our team!

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About The Role
Join our pre-opening Housekeeping team as Housekeeping Supervisor at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Assistant Housekeeping Manager, you will be responsible for supervising daily housekeeping activities, maintaining luxury cleanliness standards, and supporting the development of a world-class housekeeping operation.

What You Will Do

• Participate in pre-opening activities such as room inspections, team training, inventory setup, and system implementation.
• Supervise and guide Room Attendants and Housepersons to ensure all guest rooms, residences, and public areas meet Four Seasons cleanliness and presentation standards.
• Conduct detailed inspections and follow up on cleanliness, maintenance issues, and turndown service.
• Coordinate with Front Office and Engineering to ensure timely room readiness and maintenance resolution.
• Assist in managing housekeeping supplies and equipment, maintaining accurate inventory records.
• Handle guest requests and service recovery promptly and professionally.
• Support new colleague onboarding, daily briefings, and ongoing training initiatives.
• Ensure team adherence to safety, hygiene, and grooming standards.

What You Bring

• Experience in a housekeeping role within a luxury hotel or resort; supervisory experience preferred.
• Pre-opening experience is a plus.
• Eye for detail and commitment to high standards.
• Strong communication and leadership skills.
• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in English is essential.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.