Customer Care Representative-Associate (For Saudi Nationals Only)📣 Job Ad

About the Role

Colgate-Palmolive, a global consumer products company operating in over 200 countries, is seeking a CDT Finance Manager for its operations in Jeddah, Saudi Arabia. This role is integral to the company's mission of reimagining a healthier future for people, pets, and the planet, guided by core values of Caring, Inclusivity, and Courage. The Finance Manager will play a crucial role in financial planning, pricing strategies, gross-to-net management, and ensuring robust financial controls within the Customer Development Team (CDT).

Key Responsibilities

• Maintain customer terms and conditions records by region and by customer, preparing annual sales and GTN (Gross to Net) estimates in collaboration with the Cluster General Manager, CDT, and Retail Marketing, based on customer contracts, activity grids, and Colgate-Palmolive sales budgets.
• Manage the planning and closure of Latest Estimate (LE)/Budget volume, pricing, and GTN up to Net Sales (NS) within the Plan to Act (P2A) tool.
• Support the Cluster General Manager in the preparation of Customer Development (CD) decks, with a specific focus on financial slides.
• Maintain the pricing structure and price master data, performing monthly validation of SAP Pricing Conditions against the Pricing Master, and acting as a backup for price master data updates.
• Prepare margin simulations and conduct pre- and post-Return on Investment (ROI) analysis for requests.
• Drive budgeted Sales Price Increases (SPIs) and provide quarterly updates on implemented SPIs.
• Partner with customer teams and Colgate-Palmolive cross-functional departments on the preparation and roll-up of quarterly GTN estimates, managing the pre-approval process to ensure all GTN commitments to the trade are adequately provisioned in the company's financials.
• Conduct continuous reviews of internal controls and discuss any exceptions with the Hub CDT Finance team.
• Manage GTN P&L accruals via the Rebate module, validate GTN top-down figures provided by CBS Mumbai, oversee clearing and balance sheet account reviews, and prepare pivot table analyses and GTN optimization plans.
• Validate GTN claims, verify proof of performance against system reports, and approve customer claims within the FMP system.
• Participate in monthly calls with Hub CDT Finance for the closing of Colgate-Palmolive Global Sales (GS)/GTN/NS actuals, including OG estimates and GTN balance sheet analysis, and upload data into the Blackline tool.
• Conduct sales growth analysis, prepare monthly/quarterly Selling, General, and Administrative (SGA) adjustments, and provide sales commentary for actuals, budgets, and revisions.
• Review accounts receivable aging with the CBS West team to ensure timely accounting, maintenance, and resolution of A/R with customers.
• Prepare customer/retailer P&Ls and conduct periodical market/customer visits for oversight of GTN execution.
• Coordinate audits, including distributor audits, Colgate-Palmolive New York audits, SOX, and statutory audits.

Qualifications and Requirements

• A Bachelor's Degree is required.
• A minimum of 6 years of experience in Finance is necessary.
• Experience required is 5-10 years.

Required Skills

• Proficiency in SAP is essential.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Relocation assistance is offered globally.

About the Role

Saleh Al-Rajhi & Partners Co. Ltd is seeking a dedicated Project Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position requires a professional to oversee the planning, execution, and closure of engineering projects. The Project Manager will be responsible for achieving project objectives within scope, schedule, and budget, while ensuring high standards of quality and safety.

Key Responsibilities

• Lead and manage all phases of engineering projects from initiation through execution to closure.
• Develop comprehensive project plans covering scope, schedule, resource allocation, and budget.
• Ensure project activities comply with technical specifications and approved engineering standards.
• Monitor project progress, ensuring adherence to established timelines and milestones.
• Manage project budgets effectively, controlling costs while maintaining quality standards.
• Implement and enforce quality assurance and occupational health & safety standards throughout the project lifecycle.
• Coordinate and integrate work across all engineering disciplines, including civil, electrical, and mechanical.
• Plan, organize, and manage project meetings to ensure productive outcomes.
• Lead multidisciplinary teams, fostering a collaborative work environment.
• Prepare and present regular progress reports to senior management and stakeholders.
• Proactively identify potential risks and challenges, implementing corrective actions.

Qualifications and Requirements

• Bachelor's degree in Engineering (Civil, Electrical, Mechanical, or an equivalent field).
• A minimum of 14 years of professional experience specifically in engineering project management.
• Professional certification in project management, such as PMP, is highly preferred.

Required Skills

• Strong communication and interpersonal skills for stakeholder engagement and team collaboration.
• Proven ability to work effectively within multidisciplinary teams.
• Advanced time management and prioritization skills.
• Exceptional planning, organization, and meeting management abilities.
• Demonstrated leadership and decisive decision-making skills.
• Strong problem-solving capabilities and ability to perform under pressure.
• Comprehensive understanding of engineering practices and cross-disciplinary coordination.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 10 years of experience, with the specific requirement being 14 years in engineering project management.

About the Role

Sunbulah Group is seeking a motivated and detail-oriented HR Generalist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting HR Business Partners and Function Managers with daily HR analysis and transactions. The role aims to facilitate project implementation, ensure the tracking of key HR services, and contribute to employee satisfaction.

This position offers an opportunity for individuals with 0-1 years of experience to gain exposure to various HR functions within a dynamic organization, playing a vital role in ensuring smooth HR operations and contributing to a positive employee experience.

Key Responsibilities

• Assist and support HR Business Partners and Function Managers in daily HR analysis and transactions to facilitate project implementation and action execution.
• Ensure the tracking of key HR services and contribute to improving employee satisfaction levels.
• Handle all types of employee leaves, ensuring timely processing, completion of necessary documentation, and adherence to company policy to prevent delays in travel arrangements and salary payments.
• Guide and support employees in applying for leaves within the correct timeframe to minimize leave balance carry-overs.
• Prepare and obtain necessary signatures for employee introduction/employee letters, such as salary certificates, rent home certificates, embassy letters, and bank loan letters, in alignment with company policy.
• Address employee inquiries and complaints related to employee relations activities, including grievances and disciplinary action appeals, providing necessary support to colleagues.
• Conduct required investigations and hearings for employee issues concerning grades 1-5, taking appropriate action in accordance with Labor Law and company policy.
• Guide and support the business in following the correct procedures for managing underperforming employees.
• Prepare clearance forms for departing employees and manage the resignation and termination processes, ensuring compliance with labor law and company policy.
• Ensure the accurate application of leaving actions in the HR system, attaching all supporting documents and preparing clearance forms for stakeholder signatures.
• Manage new joiner files, ensuring timely issuance of medical insurance and completion of GOSI enrollment.
• Assist in auditing the implementation of HR policies and procedures.
• Issue warning letters based on complaints received from department managers, ensuring actions align with Labor Law and internal regulations, and maintain a track of all warning letters.
• Ensure personnel files are up-to-date, confidential, and maintained in both hard and soft copy archiving systems.
• Participate in SAP Success Factors system improvement and HR services automation projects.
• Manage the normal transfer process for employees within a sector or across the group.
• Maintain payroll information by collecting, calculating, and entering data.
• Ensure payroll operations are maintained by following policies and procedures, and report any necessary changes.
• Ensure accurate and correct processing and entry of employee transactions into the HR system.
• Handle payroll processing and runs for employees in grades 1-5.
• Identify and develop effective sourcing strategies and networks for high-caliber candidates both within and outside Saudi Arabia.
• Design and launch effective recruiting campaigns for various job groups, suggesting appropriate recruiting channels.
• Manage and develop relationships with educational institutions, event organizers, and advertising media agencies.
• Communicate with applicants regarding the processing of their employment applications.
• Arrange interview meetings with applicants according to the Selection Policy and coordinate between interview panel members and applicants for interview scheduling.
• Ensure compliance with governmental Saudization requirements.
• Receive and enroll internship, coop, and summer training requests, ensuring high-quality selection.
• Prepare and arrange induction plans for new hires.
• Follow up with Department Managers on a monthly basis regarding the performance of newly hired employees during their probation period.
• Handle HRDF registrations and claims processes.
• Coordinate training programs for various departments and levels of the company, ensuring alignment with required approvals and allocated budgets.
• Arrange, prepare, and track HR weekly and monthly meeting minutes and follow up on deadlines.
• Prepare monthly data reports and productivity analyses on the status of sector human resources, including departmental, functional, and demographic details, as well as resignation, termination, and leave transactions, utilizing SF & HR SAP.
• Assist in evaluating HR programs, policies, and procedures and provide feedback for improving HR system automation.

Qualifications and Requirements

• Bachelor's degree in HR Management or a related major.
• 1-3 years of experience in the FMCG or distribution sector.
• Professional demeanor and the ability to interact with all company levels with confidence.
• A pleasant personality with a strong customer service attitude.
• Ability to work as a team player, demonstrating dedication, punctuality, and a strong work ethic.
• Good understanding of Saudi Labor Law and GOSI regulations.
• Familiarity with visa regulations and the ability to coach employees on these matters.

Required Skills

• SAP Success Factors System
• Microsoft Office Suite
• SAP
• Communication skills
• Customer service attitude
• Team player
• Hard worker
• Punctual
• Dedicated
• Knowledge of Labor Law
• Knowledge of GOSI regulations
• Knowledge of Visa regulations

Work Environment and Location

This is a full-time role based in Jeddah, Makkah, Saudi Arabia.