Customer Services Specialist📣 Job Ad

Join Emdad By Elm as a Customer Service Specialist – Municipal Requirements!

As a key player in overseeing the intricate landscape of health and commercial establishment licensing, you will utilize your exceptional communication skills and deep understanding of municipal regulations to guide clients in their establishment or renewal processes. Your role is crucial for ensuring compliance with governmental requirements and fostering a trustworthy environment for our clients.

Key Responsibilities:

• Guide clients through municipal requirements, ensuring they receive accurate and timely information.
• Clarify procedures for submitting applications via electronic platforms like Balady.
• Monitor the progress of applications and provide consistent updates to clients.
• Handle inquiries about rejections or delays, working with authorities to find solutions.
• Maintain strong client relationships to enhance satisfaction and trust.
• Keep up-to-date with municipal regulations to ensure the advice provided is current.
• Document client interactions and prepare reports on service performance.

Requirements:

• Bachelor’s degree in Business Administration, Public Administration, Communications, or related field.
• Minimum 5 years of experience in customer service with emphasis on municipal regulations.
• Proven experience with government agencies and compliance in health and commercial establishments.
• Strong problem-resolution skills and ability to manage multiple inquiries.
• Familiarity with CRM systems and electronic platforms.

Join us at Emdad By Elm as we strive to enhance growth and productivity in the business solutions sector!

Join Our Team as a Customer Service Specialist
We are seeking a dedicated and customer-oriented Customer Service Specialist to join our team in the beauty retail industry at Gold Apple. This is an exciting opportunity for individuals passionate about delivering exceptional customer service and resolving customer issues effectively.

Responsibilities:

• Provide outstanding customer service by actively listening to and resolving customer inquiries and concerns.
• Assist customers in product selection, providing information about features, pricing, and promotions.
• Process customer orders, returns, and exchanges accurately and efficiently.
• Maintain a tidy and organized workspace, ensuring that the retail environment is inviting and welcoming to customers.
• Stay knowledgeable about the latest beauty trends, products, and promotions to effectively assist customers.

Requirements:

• Proven experience in a customer service role, preferably in a retail environment.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a busy retail setting.
• Passion for the beauty industry and a willingness to learn about new products and trends.
• Strong problem-solving skills and the ability to remain calm and professional in challenging situations.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Join Our Team at Merya Hotels!
As a Hotel Receptionist at Merya Hotels, located in Jeddah, you will play a crucial role in providing excellent customer service to our guests. You will manage reservations, answer phone calls, and ensure that the front desk operates smoothly in a fast-paced environment.

Key Responsibilities:

• Deliver exceptional customer service to hotel guests
• Handle reservations efficiently and professionally
• Manage incoming phone calls and inquiries
• Maintain organization at the front desk
• Assist in ensuring smooth operations and guest satisfaction

Qualifications:

• Strong interpersonal skills and communication abilities
• Experience in receptionist duties and handling reservations
• Excellent phone etiquette
• Ability to work under pressure and resolve difficult situations
• Attention to detail and strong problem-solving skills
• Fluency in multiple languages is a plus
• Prior experience in the hospitality industry is preferred

Benefits:

• Start date: immediately
• Weekly work hours: 488 hours daily)
• Salary: 4000 SAR + target bonuses