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SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Naseem, Makkah


The purpose of the job


  • Welcoming guests and providing outstanding service that reflects the quality of the hotel, while efficiently managing check-in and check-out processes, and ensuring a comfortable stay experience especially for visitors to the Sacred House of God.


Duties and Responsibilities


Welcoming guests professionally


Completing check-in and check-out procedures


Managing reservations and ensuring their accuracy through the hotel system


Responding to guest inquiries and providing information about the hotel and services


Handling complaints and feedback promptly and courteously


Coordinating with other departments (room service, maintenance, security)


Following up on payments and invoices to ensure their accuracy


Maintaining a professional appearance and cleanliness in the reception area


Providing information about religious landmarks and nearby services (such as the holy mosque and transportation)



🎓 Required Qualifications


A diploma or bachelor's degree in hotel management or a related field


Previous experience in reception or customer service is preferred


Proficiency in Arabic and English (additional languages are an advantage)


Computer skills and knowledge of hotel management systems


Requirements

  • For Saudis Only
  • Requires 2-5 Years experience
  • Intermediate in English

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