Hotel Receptionist

in Committed

about 2 hours ago

	Salary	4,000 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Naseem, Makkah

The purpose of the job

Welcoming guests and providing outstanding service that reflects the quality of the hotel, while efficiently managing check-in and check-out processes, and ensuring a comfortable stay experience especially for visitors to the Sacred House of God.

Duties and Responsibilities

Welcoming guests professionally

Completing check-in and check-out procedures

Managing reservations and ensuring their accuracy through the hotel system

Responding to guest inquiries and providing information about the hotel and services

Handling complaints and feedback promptly and courteously

Coordinating with other departments (room service, maintenance, security)

Following up on payments and invoices to ensure their accuracy

Maintaining a professional appearance and cleanliness in the reception area

Providing information about religious landmarks and nearby services (such as the holy mosque and transportation)

🎓 Required Qualifications

A diploma or bachelor's degree in hotel management or a related field

Previous experience in reception or customer service is preferred

Proficiency in Arabic and English (additional languages are an advantage)

Computer skills and knowledge of hotel management systems

Requirements

For Saudis Only
Requires 2-5 Years experience
Intermediate in English

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