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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

About the Role

Delta Hotels and Resorts is seeking a dedicated Housekeeping Aide to join their team in Jiddah, Makkah, Saudi Arabia. This full-time, non-management position is essential for maintaining the high standards of cleanliness and guest satisfaction expected by the brand. The Housekeeping Aide will play a key role in ensuring that public areas and guest rooms are kept immaculate and welcoming.

This role provides an opportunity for individuals with 0-1 years of experience to begin a career in the hospitality industry. The position involves working as part of a team committed to providing exceptional service and upholding company values.

Key Responsibilities

  • Respond promptly and efficiently to requests from guests and other hotel departments.
  • Identify and report any preventative or other maintenance issues observed in public areas or guest rooms to the appropriate personnel.
  • Properly place and remove caution signs as needed.
  • Contact other departments directly to arrange for urgent repairs to ensure minimal disruption.
  • Deliver guest requests to rooms and assist with setting up furniture items as requested.
  • Remove items from hallways, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash, and transport them to designated service areas.
  • Clean, maintain, and properly store all cleaning equipment used.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries immediately.
  • Complete all required safety training and certifications.
  • Properly store flammable materials in designated areas.
  • Ensure uniform and personal appearance are always clean and professional, meeting company standards.
  • Maintain the confidentiality of proprietary hotel information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities when necessary.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Support team members to achieve common goals and contribute to a collaborative work environment.
  • Ensure adherence to quality expectations and standards in all tasks performed.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
  • Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Visually inspect tools, equipment, or machines to identify any defects.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces as required by the job.
  • Move up and down a ladder safely.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • 0-1 years of experience in a similar role is preferred.
  • Ability to perform all physical demands of the job, including lifting, carrying, pushing, pulling, and maintaining stamina for extended periods.
  • Proficiency in fine motor skills and hand-eye coordination for manipulating objects.
  • Willingness to work in the Makkah region and perform duties to the best of your ability.
  • Commitment to becoming a valuable member of a world-class team.

Required Skills

  • Guest Service
  • Maintenance Reporting
  • Cleaning Equipment Maintenance
  • Adherence to Company Policies and Procedures
  • Following Safety and Security Procedures
  • Maintaining Uniform and Personal Appearance Standards
  • Confidentiality
  • Customer Service Excellence
  • Teamwork and Collaboration
  • Quality Assurance
  • Physical Strength for Lifting and Carrying
  • Ability to Push and Pull Equipment
  • Physical Stamina
  • Fine Motor Skills
  • Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Jiddah, Makkah, Saudi Arabia. The role requires adherence to company standards and procedures, including maintaining a clean and professional appearance. Marriott International is an equal opportunity employer committed to diversity and inclusion.


Requirements

  • No experience required

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