Human Resources Manager📣 Job Ad

About the Role
We are looking for an experienced Human Resources Manager to lead the opening of Hyatt Place AlUla. This new property will feature 214 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center appealing to both leisure and business travelers.

Your Role
As the HR Manager, you will play a critical role in the pre-opening phase of the Hyatt Place AlUla and be responsible for developing and implementing HR strategies that align with our business goals. Your responsibilities will include:

• Recruitment & Staffing: Lead the recruitment process to identify and hire qualified candidates for all hotel positions. Develop job descriptions, conduct interviews, and coordinate onboarding processes.
• Training & Development: Design and implement training programs to ensure all staff members are equipped with the necessary skills and knowledge.
• Employee Relations: Foster a positive work environment by addressing employee concerns, managing conflicts, and promoting effective communication.
• Performance Management: Provide guidance to managers on performance evaluations and development plans.
• Policy Development: Create and implement HR policies that comply with legal regulations.
• Culture Building: Promote a strong organizational culture reflecting Hyatt’s values, enhancing employee engagement and retention.

Qualifications
To qualify for this position, you should have:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of HR experience in the hospitality industry, preferably in a pre-opening environment.
• Strong knowledge of local employment laws and regulations.
• Excellent interpersonal and communication skills.
• Proven ability to develop effective training programs and foster employee engagement.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Benefits
We offer a great range of benefits, including long-term career growth opportunities, a motivated team, 12 complimentary nights per year in other Hyatt properties worldwide, and a company that truly cares.

Join Hilton as Human Resources Manager (Pre-Opening)
DoubleTree by Hilton Jeddah Al Naeem is excited to announce the opening of its doors in the near future, and we are in the process of selecting our Core Management Team. One of the key positions is the Human Resources Manager. In this vital role, you will be responsible for providing exceptional employee relations services to our hotel, ensuring a stellar staff experience while supporting HR strategies and succession planning.

Key Responsibilities:

• Deliver first-class employee relations services to the hotel.
• Assist the Human Resources Director in formulating HR strategy.
• Manage succession planning and performance appraisals.
• Handle employee relations issues confidentially (disciplinary actions, grievances, etc.).
• Support managers to enhance team success.
• Ensure compliance with recruitment processes and immigration checks, adhering to KSA localization standards.
• Support departmental training requirements.
• Complete management reports for head office and region.
• Manage pay reviews and wage queries following company guidelines.
• Oversee training completion for safety regulations and hotel policies.
• Promote the hospitality industry by collaborating with local organizations.
• Assist with resolving team member and management inquiries.

What We Are Looking For:
A Human Resources Manager in Hilton brands continuously works on behalf of our guests while collaborating with other team members. The following skills and responsibilities are crucial for the role:

• Project Management: Oversee timelines, budgets, and resource management for pre-opening tasks.
• Strategic Planning: Develop and implement pre-opening strategies, addressing challenges and promoting operational workflows.
• Operational Readiness: Coordinate department preparations and training for brand standards.
• Team Leadership: Recruit and train staff to thrive as a cohesive unit under pressure.
• Financial Management: Monitor pre-opening budgets and manage vendor contracts.
• Brand Standards: Maintain service and design consistency.
• Problem-Solving: Address unexpected issues swiftly while ensuring compliance with safety regulations.
• Attention to Detail: Oversee final construction and ensure quality operational processes.
• Communication: Keep transparent communication with stakeholders and represent the project effectively.
• Adaptability: Remain resilient and adjust plans under fast-paced conditions.
• Customer Focus: Ensure guest experience remains a priority from day one.

Why Work With Hilton?
Hilton is a globally recognized brand that prides itself on providing exceptional guest experiences. With a diverse portfolio and a commitment to sustainability, we are dedicated to hospitality excellence. Join our team and be part of a world-class experience!

Join Hilton as a Hostess!
At Hilton, we dedicate ourselves to creating exceptional guest experiences, and we are looking for a Hostess to join our dynamic team in the Makkah region. As a Hostess, you will be the first point of contact for our guests, responsible for ensuring they feel welcomed and valued. Your positive attitude and excellent communication skills will be vital in delivering high levels of customer service.

Key Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of the menu and all products available.
• Follow correct reporting procedures when faced with issues.
• Practice Hilton Grooming standards including uniform dress code and personal hygiene.
• Assist callers courteously and accurately relay messages, ensuring they are legible and timely.
• Possess a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

Qualifications:

• Positive attitude and commitment to providing high levels of customer service.
• Good communication skills (oral and written).
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• Ability to work independently and as part of a team.

Preferred Skills:

• Degree in a relevant area.
• Experience in the Food and Beverage industry.
• Prior experience handling cash.
• Knowledge of Food Hygiene Regulations.

Join us at Hilton, where we fill the earth with the light and warmth of hospitality, providing remarkable experiences to our valued guests every day!