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Contract TypeFull-time
Workplace typeOn-site
LocationMakkah

Job Description

About the Role

Rotana Hotels is looking for a passionate and dynamic Human Resources Officer to join its team in Mecca, Saudi Arabia. This full-time position plays a pivotal role in supporting the HR Manager in overseeing all HR functions to achieve the strategic business objectives. The role requires a candidate who is guest-service oriented, takes pride in delivering exceptional employee experiences, and possesses the ability to provide innovative HR solutions. The HR Officer will play a key role in developing and implementing HR strategies and policies, contributing significantly to the smooth operation of the hotel's human capital management.

Key Tasks and Responsibilities

  • Assist in the recruitment process and sourcing of all front-line employees.
  • Coordinate and regularly encourage sports and social activities to enhance employee engagement.
  • Participate in the preparation of the HR budget.
  • Maintain an updated CV database to facilitate future recruitment needs.
  • Conduct orientation and induction programs for all new employees according to hotel standards.
  • Receive employee complaints, suggestions, and inquiries and ensure they are properly addressed.
  • Maintain an updated computer database for all employees.
  • Assist the HR Manager in preparing the required periodic reports.
  • Coordinate with all departments regarding HR-related activities.
  • Assist the LIFE Committee in planning, organizing, and executing sports, social, and recreational activities for employees.
  • Maintain the utmost confidentiality of files and other information.

Qualifications and Requirements

  • University degree in a relevant field.
  • Previous experience in a similar HR role is preferred.
  • Proficiency in computer use.
  • Experience with a computerized payroll system is preferred.
  • Proficiency in English.

Core Skills

  • Human Resources Management.
  • Customer Service Excellence.
  • Recruitment and Selection.
  • Budgeting and Financial Planning.
  • Database Management.
  • Employee Relations and Engagement.
  • Report Preparation and Documentation.
  • Maintaining Confidentiality.
  • Computer Proficiency.
  • Payroll Systems Proficiency.
  • Results-Oriented Approach.
  • Self-Motivation.
  • Positive Attitude.
  • Lateral Thinking and Problem-Solving.
  • Strong Interpersonal and Social Skills.
  • Effective Leadership Style.
  • Friendly and Approachable Demeanor.
  • Understanding of Hotel Operations.
  • Effective Communication Skills.
  • Planning for Business Objectives.
  • Supervision of Individuals and Processes.
  • Understanding and Managing Diversity.
  • Teamwork and Collaboration.
  • Adaptability and Flexibility.
  • Customer Focus (Internal and External).
  • Drive for Results.

Job Details

This is a full-time position requiring 2-5 years of experience. The work location is Mecca, Mecca Region, Saudi Arabia.


Requirements

  • Requires 2-5 Years experience

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