Operations Manager📣 Job Ad

Role Purpose
The Distributor Cluster Manager is fully responsible for managing the Distributor channel for Binzagr private label brands, with a primary focus on driving sales, ensuring stock availability, and executing commercial plans.

Key Responsibilities
1. Sales & Revenue Growth
- Own and deliver sales targets for the Distributor cluster across all assigned categories and brands.
- Translate annual and quarterly business plans into clear distributor sales actions.
- Closely monitor sell-in and sell-out performance and take corrective actions when needed.
- Identify growth opportunities by SKU, territory, distributor, and customer type.

2. Distributor Management & Communication
- Act as the primary contact between Binzagr Brands and all appointed distributors.
- Lead regular business reviews with distributors (weekly/monthly/quarterly).
- Ensure clear alignment on targets, priorities, promotions, and execution plans.
- Escalate risks and resolve issues related to sales, stock, service level, or pricing.

3. Stock Management & Availability
- Ensure optimal stock availability across distributor warehouses and key customers.
- Work closely with Supply Chain and Planning teams to prevent out-of-stock situations and avoid overstock and slow-moving inventory.
- Actively manage forecasts, replenishment, and stock rotation initiatives.
- Monitor expiry risks and lead corrective actions with distributors.

4. Pricing, Trade Deals & Commercial Execution
- Ensure correct price positioning vs. market and national brands.
- Manage and track trade deals, promotions, price discounts, incentives, and rebates.
- Ensure full compliance with approved trade terms and deal mechanics.
- Evaluate ROI of trade activities and recommend improvements.

5. Market Execution & Visibility
- Ensure brand standards and agreed execution guidelines are applied in market.
- Support distributors in launching new SKUs and improving shelf presence.
- Collect market intelligence on competitors, pricing, distributor feedback, and customer needs.

6. Reporting & Performance Tracking
- Prepare regular reports on sales vs target, stock levels, availability, and trade spend.
- Highlight risks, opportunities, and action plans clearly and proactively.

Key KPIs:
- Sales target achievement (value & volume)
- Stock availability / OSA
- Inventory health (days of stock / slow movers)
- Trade spend effectiveness
- Distributor execution compliance.

Required Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
- 5–8 years experience in FMCG, preferably in distributor management, sales operations, or key account roles.

Key Skills & Competencies
- Strong commercial and sales mindset.
- Excellent communication and stakeholder management skills.
- High ownership and accountability.
- Strong analytical and reporting skills.
- Ability to balance sales growth with stock discipline.
- Hands-on, execution-focused, and results-driven.

About the Job:
As a Senior Operations Manager at FNRCO, you will play a crucial role in leading the design, planning, and delivery decisions across projects. Your expertise will ensure that operations are viable, resilient, and fit for purpose from the initial master planning stage through to activation.

Key Responsibilities:

• Integrate operational requirements into master plans, infrastructure, and asset design.
• Define operational considerations, requirements, scope, and acceptance criteria for DMP and master-plan submissions.
• Review and challenge the operability of design frameworks and ensure they meet operational requirements.
• Recommend design proposals that enhance operational readiness and efficiency.
• Ensure master plans consider unique conditions in Makkah, including peak volumes and user profiles.
• Prepare client briefings, readiness dashboards, and governance reports to support executive decision-making.
• Coordinate with internal teams and external consultants to align with client expectations.

Job Requirements:

• Bachelor’s degree in engineering disciplines.
• Minimum of 5 years of experience in operations.

Join Stryker as our future Operations Manager for KSA & UAE!
In this pivotal role, you will be part of the Operations Leadership team, located in either Riyadh or Dubai. Your responsibilities will encompass all operational activities across KSA and UAE, ensuring the highest level of service and efficiency.

Key Responsibilities:

• Develop and implement effective operations strategies tailored for the assigned markets, including customer service, logistics, and asset management.
• Lead all operational activities, focusing on talent acquisition, management, and engagement.
• Identify and execute process improvements for sustainable solutions.
• Engage with various functional teams to drive leveraging opportunities across the region.
• Ensure compliance with all company policies and regulations.
• Manage key performance indicators (KPIs) and financial metrics for customer and logistics services.

Qualifications:

• A degree in Business or Logistics or a related field.
• A minimum of 5 years' experience in a similar role, ideally in logistics and customer management.
• 3 years in people management, preferably in a multinational environment.
• Fluency in English is essential; Arabic is an advantage.
• Experience with Process Lean, Excellence, or Six Sigma tools is a plus.

About Stryker:
Stryker is a global leader committed to improving healthcare through innovative solutions. We impact over 150 million patients annually and strive to set the standard in medical technologies.