img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Health Quality Specialist!
At Eram Talent, we are seeking a skilled Health Quality Specialist to become a part of our dynamic team in Saudi Arabia. As a leading talent acquisition consultancy, we prioritize connecting skilled professionals with top-tier companies.

Role Overview
The Quality and Governance Specialist will be pivotal in maintaining high standards of quality, compliance, and governance within KAUST Health. This role encompasses the development and oversight of clinical quality assurance initiatives, ensuring adherence to regulatory standards, and fostering collaborations across departments to promote best practices and maintain accreditation.

Key Responsibilities
  • Support the development and implementation of quality, governance, and clinical risk management frameworks.
  • Assist in creating and revising policies, procedures, and protocols to align with regulatory and accreditation standards.
  • Ensure compliance with JCI, CBAHI, and other accreditation requirements across all departments.
  • Conduct internal audits, performance assessments, and patient safety walks.
  • Analyze audit findings, KPIs, and incident reports to identify trends and opportunities for improvement.
  • Facilitate Root Cause Analysis (RCA) and incident investigation processes.
  • Engage in patient safety initiatives and promote a proactive safety culture.
  • Provide operational and clinical support to the School Health Office, nursing teams, and relevant committees.
  • Coordinate with internal and external stakeholders to enhance quality and contract compliance.

Qualifications
  • Bachelor's degree in Nursing or a medical-related specialty (or graduation from an accredited nursing school).
  • Minimum of 5 years of relevant healthcare experience with at least 3 years in quality, governance, or accreditation roles.
  • Experience in a healthcare setting in Saudi Arabia is preferred.
  • Strong knowledge of quality improvement methodologies and clinical governance practices.
  • Proficiency with JCI, CBAHI, or other healthcare accreditation processes is highly desirable.
  • Excellent analytical, problem-solving, communication, and interpersonal skills.
  • Fluency in English, both verbal and written.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Quality Specialist

📣 Job Ad

TALEMIA educational

Full-time
About the Role:
As a Quality Specialist at Talemia, you will lead and supervise quality assurance initiatives in the city, collaborating with various departments under the guidance of the General Director. You will facilitate improvement initiatives to achieve the future vision, support stakeholders in meeting strategic goals, and enhance operational processes while ensuring compliance with regulations.

Key Responsibilities:
  • Participate in strategic planning and setting main objectives for the city.
  • Lead and support improvement and development initiatives using proven quality management methodologies.
  • Develop, approve, and review city policies and procedures.
  • Provide change management support as needed to assist stakeholders with accepting changes.
  • Analyze and map out processes to streamline work mechanisms and improve outcomes.
  • Manage risks and develop risk mitigation plans in collaboration with stakeholders.
  • Select suitable performance standards and indicators that reflect outcomes and effectiveness.
  • Evaluate and analyze performance based on established indicators.
  • Oversee the accreditation processes with local and international standards.
  • Ensure consistency and regulation of practices to enhance work quality and efficiency.
  • Be a reference for departments in established planning and quality improvement methodologies.

Experience and Educational Requirements:
  • Bachelor's degree in Business Administration, Public Administration, or a related field.
  • 5 years of experience in quality management.
  • Strong knowledge of total quality management principles.
  • High familiarity with achieving quality certifications relevant to the city.
  • ISO 9001 internal certification and risk management certification are required.
  • Excellent skills in monitoring and applying quality procedures.

breifcase2-5 years

locationMakkah

17 days ago

Customer Services Manager

📣 Job AdNew

International Water Distribution Co. (Tawzea)

Full-time
Join the International Water Distribution Co. (Tawzea) as a Customer Services Regional Manager!

TAWZEA is a leader in the management of industrial cities and the operation of water facilities in Saudi Arabia. We are dedicated to enhancing the customer experience in our water services.

Responsibilities:
  • Assist with budget preparation for the Customer Service department and manage the assigned budget.
  • Draft, implement, and execute policies to facilitate quality customer service.
  • Monitor performance metrics and prepare monthly reports on team performance.
  • Analyze customer complaints trends and summarize impact on customer experience.
  • Oversee training and performance evaluations for team members.
  • Identify and recommend updates to customer service procedures.
  • Manage daily workflow of the customer service team.

Requirements:
  • Minimum of 10 years of experience, including 5 years in management within the water sector.
  • Extensive knowledge of customer service procedures and principles.
  • Excellent leadership and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Outstanding written and verbal communication skills.
  • Good command of English, written and spoken.
  • Proficiency in Microsoft Office and customer service software.

breifcase2-5 years

locationMakkah

about 8 hours ago

Office Manager

📣 Job AdNew

Batterjee Medical College

Full-time
Join Batterjee Medical College as an Office Manager for the COO Office!
As a leader in higher education, we invite you to manage the daily operations of our executive office and drive efficiency across departments.

Key Responsibilities:
  • Manage executive calendars, meetings, travel, and official correspondence.
  • Prepare agendas, minutes, reports, and presentations.
  • Maintain organized filing systems (digital & physical) while ensuring confidentiality.
  • Coordinate communication between the executive office and college departments.
  • Support accreditation, reporting, and compliance documentation.
  • Assist in organizing institutional events and executive engagements.

Requirements:
  • Bachelor’s degree in Business Administration, Office Management, or a related field.
  • 3+ years of executive administrative experience, preferably in higher education.
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Excellent communication skills in English (Arabic preferred).
  • Strong organization, time management, and attention to detail.
  • Professional, discreet, and able to work in a fast-paced academic environment.

breifcase2-5 years

locationMakkah

about 8 hours ago

You may also like