Telephone Exchange Operator📣 Job Ad
in Rotana Hotels
24 days ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
Join Our Team as a Telephone Operator!
We are currently looking for dynamic and self-motivated Front Office professionals to take their careers to the next level with Rotana Hotels.
Job Responsibilities:
Skills and Qualifications:
Candidate Profile:
The ideal candidate will be customer-driven and possess a proactive personality. You should work well under pressure in a fast-paced environment and thrive in a multicultural setting.
Key Competencies:
We are currently looking for dynamic and self-motivated Front Office professionals to take their careers to the next level with Rotana Hotels.
Job Responsibilities:
- Receive each guest call in a professional and friendly manner.
- Maintain effective communication with all related departments to ensure smooth service delivery.
- Handle every query in a polite and courteous manner and exceed guest expectations.
- Ensure guests are greeted by name upon calling as per Rotana standards.
- Maintain up-to-date knowledge of the hotel and local services.
- Maintain awareness of guest profiles through the Opera guest profile system.
- Complete management’s long-distance call vouchers and record them accurately.
- Maintain the guest wake-up call sheet and deliver calls on time.
- Ensure the proper operation of the switchboard for fast and efficient call transfers.
- Take messages for guests and management as per required standards.
Skills and Qualifications:
- Diploma/degree in hospitality management with relevant work experience.
- Excellent written and verbal English communication skills.
- Strong voice modulation abilities.
- Computer literate; knowledge of Opera is a plus.
Candidate Profile:
The ideal candidate will be customer-driven and possess a proactive personality. You should work well under pressure in a fast-paced environment and thrive in a multicultural setting.
Key Competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
Requirements
- For Saudis Only
- Requires 2-5 Years experience
Similar Jobs
You may also like
- Related Telephone Exchange Operator Opportunities
- Telephone Exchange Operator Jobs in Makkah
- Telephone Exchange Operator Jobs in Medina
- Receptionist Jobs in Jeddah
- Receptionist Jobs in Riyadh
- Receptionist Jobs in Al Khobar
- Receptionist Jobs in Dammam
- Receptionist Jobs in Makkah
- Other Job Fields in Makkah
- Cashier Jobs in Makkah
- Host Jobs in Makkah
- Sales Representative Jobs in Makkah
- Warehouse Specialist Jobs in Makkah
- Receptionist Jobs in Makkah
- Marketing Specialist Jobs in Makkah
- Administrative Assistant Jobs in Makkah
- Barista Jobs in Makkah
- Digital Marketing Specialist Jobs in Makkah
- Purchasing Manager Jobs in Makkah
- Explore Jobs Across Saudi Arabia
- Urban Planning Engineer Jobs in Jazan
- Restaurant Manager Jobs in Dhahran
- Quality Technician Jobs in Makkah
- IT Support Technician Jobs in Jazan
- Refrigeration And Air Conditioning Technician Jobs in Riyadh
- Coffee Cashier Jobs in Jeddah
- Project Management Manager Jobs in Taif
- Business Development Manager Jobs in Tabuk
- Construction Supervisor Jobs in Al Khobar
- Sales Supervisor Jobs in Al Khobar
