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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Jumeirah as a Waiter in our Food and Beverage Department!

As part of Jumeirah Group, a distinguished leader in luxury hospitality, you will contribute to delivering exceptional service in our iconic Jumeirah Jabal Omar Makkah hotel. This hotel, located just minutes from Masjid Al Haram, blends comfort, connectivity, and Arabian hospitality.

Key Responsibilities:
  • Handle guests’ inquiries in a courteous and efficient manner.
  • Report guest complaints or problems to supervisors if no immediate solution can be found and assure follow-up.
  • Maintain high standards of personal hygiene and grooming.
  • Ensure guests enjoy a meticulously served dining experience by utilizing the outlet's sequence of service.
  • Assist guests by explaining how various menu items are prepared, as well as describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Escort guests to their tables.

Qualifications:
The ideal candidate will possess:
  • Strong communication and interpersonal skills.
  • Higher Secondary School certificate.
  • Previous experience in a similar role, preferably within the hospitality industry.
  • Adaptability and appreciation of cultural diversity.
  • Ability to multitask and work well under pressure.

Additional Information:
We offer an attractive salary, plus generous F&B benefits, and reduced hotel rates worldwide. Our health care package and leave entitlements are second to none, making this opportunity appealing for high performers seeking a rewarding career in luxury hospitality.

Requirements

  • Requires 2-5 Years experience

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At Accor, we are committed to fostering a diverse and inclusive workforce. Our Tamayyaz program is designed specifically for Saudi Nationals, empowering local talents to gain essential skills and knowledge in the hospitality field through a blend of classroom learning and on-the-job training.

Job Responsibilities:
  • Participate in regular training sessions covering guest care, product knowledge, grooming standards, and up-selling techniques.
  • Follow instructions from supervisors regarding cleaning tasks, equipment polishing, table setting, and inventory management.
  • Engage directly with guests by presenting menus, assisting with recommendations, taking orders, and processing payments.
  • Maintain high standards of appearance and grooming while on duty.
  • Welcome guests upon arrival and ensure their seating with the assistance of the hostess.
  • Keep the entrance area attended at all times.
  • Foster a professional and friendly relationship with patrons to ensure their experience is exceptional.
  • Familiarize yourself with menus, promotions, and relevant outlet information.
  • Report any cleanliness or maintenance issues to the immediate supervisor.
  • Address guest complaints as instructed, or escalate to the supervisor when necessary.
  • Prepare for service by organizing mise-en-place according to daily requirements.
  • Report equipment issues to maintenance and submit requests as needed.
  • Contribute to team communication by participating in regular departmental briefings.
  • Exhibit polite and courteous behavior towards guests and colleagues.
  • Adhere to high personal hygiene standards and keep side stations organized.
  • Anticipate customer needs and assist in various hotel areas as required.
  • Follow internal policies and safety procedures diligently.

Qualifications:
  • Open to Saudi Nationals only.
  • No prior work experience is required, although candidates with up to 6 months of relevant experience are welcome to apply.
  • Basic English language skills are essential.
  • A strong passion for the hospitality industry is important.
  • Exceptional interpersonal and communication skills are a must.
  • A team player willing to assist colleagues proactively.
  • Flexibility to work according to departmental needs.
  • Ability to maintain calm and courteous service in all situations.

breifcase0-1 years

locationMakkah

about 2 hours ago