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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Jumeirah as a Waiter in our Food and Beverage Department!

As part of Jumeirah Group, a distinguished leader in luxury hospitality, you will contribute to delivering exceptional service in our iconic Jumeirah Jabal Omar Makkah hotel. This hotel, located just minutes from Masjid Al Haram, blends comfort, connectivity, and Arabian hospitality.

Key Responsibilities:
  • Handle guests’ inquiries in a courteous and efficient manner.
  • Report guest complaints or problems to supervisors if no immediate solution can be found and assure follow-up.
  • Maintain high standards of personal hygiene and grooming.
  • Ensure guests enjoy a meticulously served dining experience by utilizing the outlet's sequence of service.
  • Assist guests by explaining how various menu items are prepared, as well as describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Escort guests to their tables.

Qualifications:
The ideal candidate will possess:
  • Strong communication and interpersonal skills.
  • Higher Secondary School certificate.
  • Previous experience in a similar role, preferably within the hospitality industry.
  • Adaptability and appreciation of cultural diversity.
  • Ability to multitask and work well under pressure.

Additional Information:
We offer an attractive salary, plus generous F&B benefits, and reduced hotel rates worldwide. Our health care package and leave entitlements are second to none, making this opportunity appealing for high performers seeking a rewarding career in luxury hospitality.

Requirements

  • Requires 2-5 Years experience

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Rotana Hotels

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Join Our Team as a Waiter / Waitress!
We are currently seeking dynamic and self-motivated Food & Beverage professionals who are eager to advance their careers. As a Waiter / Waitress at Rotana Hotels, you will play a crucial role in providing exceptional service and ensuring that our guests have a memorable dining experience.

Your Responsibilities include:
  • Performing all necessary tasks to service food and beverage according to the hotel's performance standards.
  • Greeting and seating customers, serving them with professionalism and a personalized touch.
  • Acquiring in-depth knowledge of the menu to offer assistance and advice to guests.
  • Monitoring the quality of food and beverages served consistently.
  • Maintaining good customer relations and addressing any complaints or queries.
  • Upholding hygiene and cleanliness standards in the outlet and maintaining service equipment.
  • Preparing for service before, during, and after shifts (mis-en-place and mis-en-scene).
  • Minimizing wastage, breakage, and spoilage.
  • Utilizing upselling techniques to enhance guest satisfaction and increase revenue.

Qualifications:
You should ideally possess a diploma or degree in hospitality or vocational training in food & beverage, along with previous experience as a Waiter / Waitress in a high-volume restaurant. Proficiency in English and strong guest service and interpersonal skills are essential.

Key Competencies:
  • Adaptability
  • Customer Focus
  • Recognizing Differences
  • Taking Responsibility
  • Teamwork
  • Understanding the Job

If you are interested in joining Rotana Hotels, please apply through our careers page.

breifcase2-5 years

locationMakkah

3 days ago