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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Waiter / Waitress!
We are currently seeking dynamic and self-motivated Food & Beverage professionals who are eager to advance their careers. As a Waiter / Waitress at Rotana Hotels, you will play a crucial role in providing exceptional service and ensuring that our guests have a memorable dining experience.

Your Responsibilities include:
  • Performing all necessary tasks to service food and beverage according to the hotel's performance standards.
  • Greeting and seating customers, serving them with professionalism and a personalized touch.
  • Acquiring in-depth knowledge of the menu to offer assistance and advice to guests.
  • Monitoring the quality of food and beverages served consistently.
  • Maintaining good customer relations and addressing any complaints or queries.
  • Upholding hygiene and cleanliness standards in the outlet and maintaining service equipment.
  • Preparing for service before, during, and after shifts (mis-en-place and mis-en-scene).
  • Minimizing wastage, breakage, and spoilage.
  • Utilizing upselling techniques to enhance guest satisfaction and increase revenue.

Qualifications:
You should ideally possess a diploma or degree in hospitality or vocational training in food & beverage, along with previous experience as a Waiter / Waitress in a high-volume restaurant. Proficiency in English and strong guest service and interpersonal skills are essential.

Key Competencies:
  • Adaptability
  • Customer Focus
  • Recognizing Differences
  • Taking Responsibility
  • Teamwork
  • Understanding the Job

If you are interested in joining Rotana Hotels, please apply through our careers page.

Requirements

  • Requires 2-5 Years experience

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As a Waiter/ess at Hilton, you will play a key role in delivering an exceptional experience to our guests. You will serve our guests in a friendly, timely, and efficient manner, displaying extensive knowledge of our menu offerings to ensure a memorable dining experience.

Key Responsibilities:
  • Manage guest queries with a positive attitude and prompt service.
  • Serve alcoholic and non-alcoholic beverages following all regulations.
  • Maintain extensive knowledge of the menu and offerings.
  • Ensure workstations are well-stocked and organized.
  • Deliver food and beverage orders promptly and to consistent quality standards.
  • Adhere to Hilton's grooming standards and maintain cleanliness.
  • Comply with hotel security, fire regulations, and health and safety legislation.

What We Are Looking For:
A successful candidate will demonstrate:
  • A positive attitude and good communication skills.
  • A commitment to delivering high levels of customer service.
  • Excellent grooming and hygiene standards.
  • Flexibility to adapt to various work situations.
  • Ability to work independently as well as in a team.

Preferred Qualifications:
  • Experience in the Food and Beverage industry.
  • Previous cash handling experience.
  • Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company with a portfolio of 25 world-class brands. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences for guests worldwide. Join our team at Doubletree by Hilton, Jabal Omar, and be a part of an exceptional journey in the hospitality industry.

breifcase2-5 years

locationMakkah

about 12 hours ago