Waiter📣 Job Ad

Join Our Team as a Waiter / Waitress
We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to advance their careers. As a Waiter / Waitress at Rotana Hotels, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities:

• Perform all necessary tasks to service food and beverage according to the hotel's performance manual.
• Greet and seat customers, serving them in a professional and personalized way.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests.
• Monitor the quality of food & beverage being served consistently.
• Maintain hygiene and cleanliness standards in the outlet and service equipment.
• Prepare for service before, during, and after, ensuring minimal wastage and spoilage.
• Utilize up-selling techniques to exceed guest expectations and increase revenue.

Qualifications:
The ideal candidate should possess a diploma or degree in hospitality or vocational training in food & beverage. Previous experience as a Waiter / Waitress in a high-volume restaurant is preferred. A good command of English is essential along with significant interpersonal skills.

Desired Competencies:

• Adaptability
• Customer Focus
• Teamwork
• Attention to Detail

Join Our Team as a Waitress!
We are looking for a friendly and efficient Waitress to join our esteemed team at Rotana Hotels. As a Waitress, you will play a crucial role in ensuring a positive dining experience for our customers.

Job Responsibilities:

• Greeting and seating customers
• Taking accurate food and drink orders
• Serving orders to tables in a timely manner
• Communicating effectively with kitchen staff
• Handling customer inquiries and resolving complaints
• Cleaning and setting up tables
• Providing excellent customer service at all times

Candidate Requirements:

• Proven experience as a Waitress or in a similar role
• Ability to multitask and work in a fast-paced environment
• Excellent communication and customer service skills
• Strong attention to detail
• Ability to work well in a team
• Flexibility to work in shifts, including weekends and holidays

Skills:

• Excellent customer service skills
• Strong communication abilities
• Ability to work well under pressure
• Good memory for remembering orders
• Attention to detail
• Ability to work in a team
• Stamina and physical endurance
• Basic math skills for handling payments

Join Hilton as a Head Waiter!
As a Head Waiter, you will be responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. Your extensive knowledge of menu offerings will play a key role in this position.

Responsibilities:

• Manage guest queries in a friendly manner.
• Serve alcoholic and non-alcoholic beverages in accordance with regulations.
• Maintain extensive knowledge of menu items and products.
• Ensure floors are well-stocked and properly organized.
• Follow correct reporting procedures for any issues.
• Deliver food and beverage orders consistently and promptly.
• Adhere to grooming standards and hygiene practices.
• Comply with hotel security, fire regulations, and health legislation.

What We're Looking For:
A Head Waiter should possess a positive attitude, excellent communication skills, and a commitment to delivering high levels of customer service. Flexibility to respond to various work situations and the ability to work independently or as part of a team are crucial.

Preferred Qualifications:

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences. With over 8,400 properties worldwide, Hilton’s vision is to fill the earth with the light and warmth of hospitality.