Receptionist

Join Hilton as a Receptionist!
At Hilton, we're dedicated to providing exceptional guest experiences and we're looking for a Receptionist to join our team at DoubleTree by Hilton Madinah Gate. As a Receptionist, you will be the face of our hotel and will play a key role in ensuring our guests have a memorable stay.

Responsibilities:

• Provide reception services for guests, ensuring a seamless experience from check-in to check-out.
• Handle guest queries timely and effectively to achieve positive outcomes.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service and adhere to hotel policies.
• Contribute to training efforts for Night Team and other team members.
• Maximize room occupancy and use upselling techniques.
• Comply with security, fire regulations, and health and safety legislation.

Requirements:

• Previous experience in a customer-focused industry.
• Completion of high school certificate or equivalent.
• Strong communication skills and positive attitude.
• Commitment to high customer service standards.
• Ability to work independently and as part of a team.

Desirable:

• Experience in cash handling.

Embrace the opportunity to work with one of the world’s leading hospitality brands. Join Hilton and help us deliver remarkable experiences to our guests every day!

The Role of the Receptionist at Nasmat Al-Dhahabiya Travel and Tourism Company
Join our team as a hotel receptionist and be part of an amazing guest experience. You will be responsible for overseeing guest services at the reception desk, including booking processes, check-in, and check-out.

Key Responsibilities:

• Maintaining the reservations list and providing necessary records.
• Enhancing customer service levels and satisfaction, and following up on disputes and complaints.
• Effectively implementing hotel policies and procedures.
• Establishing and maintaining strong business relationships with travel agencies.
• Reviewing hotel rates and organizing invoices accordingly.

Job Requirements:

• The applicant must have a three-year diploma in hotel management or related fields.
• Experience in hotel management and reception.
• Advanced skills in handling complaints and supervision.
• Attention to detail and accountability are essential.
• Proficiency in English at an advanced level.

The work will be for six days a week, with morning/evening work hours.

Join our team!
We are El Seif Operation and Maintenance, a leading company in the field of maintenance and operation, looking for a receptionist in Mahd Al-Dhahab in Medina. We offer you the opportunity to work in a stimulating professional environment.

Requirements:

• Relevant qualification for the position.
• Experience of at least two years in the same field.
• Proficiency in English.
• Strong skills in Excel.
• Preference for those who can start immediately.

How to apply:
Please send your CV to the attached email with the job title and city written in the subject line.