Receptionist

Join Hilton as a Receptionist!
At Hilton, we're dedicated to providing exceptional guest experiences and we're looking for a Receptionist to join our team at DoubleTree by Hilton Madinah Gate. As a Receptionist, you will be the face of our hotel and will play a key role in ensuring our guests have a memorable stay.

Responsibilities:

• Provide reception services for guests, ensuring a seamless experience from check-in to check-out.
• Handle guest queries timely and effectively to achieve positive outcomes.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service and adhere to hotel policies.
• Contribute to training efforts for Night Team and other team members.
• Maximize room occupancy and use upselling techniques.
• Comply with security, fire regulations, and health and safety legislation.

Requirements:

• Previous experience in a customer-focused industry.
• Completion of high school certificate or equivalent.
• Strong communication skills and positive attitude.
• Commitment to high customer service standards.
• Ability to work independently and as part of a team.

Desirable:

• Experience in cash handling.

Embrace the opportunity to work with one of the world’s leading hospitality brands. Join Hilton and help us deliver remarkable experiences to our guests every day!

Join Our Team as a Front Office Receptionist!
At Hotel Anwar Al Madinah Mövenpick, we are looking for a professional, well-organized, and customer-focused Front Office Receptionist to be the first point of contact for our organization.

Key Responsibilities:

• Welcome guests and handle check-in/check-out procedures.
• Report maintenance issues for timely resolution.
• Provide information about rooms, rates, and promotions.

Requirements:

• At least 1 year of experience in reception or administrative roles.
• Familiarity with the Opera system is a plus.
• Saudi nationality is required.
• Good English communication skills (spoken and written).

Skills:

• Excellent organizational abilities and time management skills.
• Strong interpersonal skills to interact effectively at all levels.
• Ability to prioritize tasks effectively.

If you meet the qualifications and are ready for a rewarding work environment, we invite you to apply!

A receptionist is required to work in one of the leading companies, responsible for receiving guests and visitors, directing them, and providing the necessary services. Job duties include answering phone calls and transferring them to the relevant departments, organizing appointments and coordinating meetings, and managing incoming and outgoing mail. Proficiency in English and effective communication skills are required, along with the ability to work under pressure and solve problems efficiently.