Barista

POSITION PURPOSE:
Creates a memorable experience for every guest by providing fast and friendly service, quality products and a clean, safe environment.

MAJOR AREAS OF ACCOUNTABILITY:
The responsibilities of a barista are divided into several roles, and it is necessary for each team member to be able to function in each of these roles. While in each role, it is expected that the Barista:
• Greets each guest that enters the store within 15 seconds with a verbal or non-verbal greeting, smile, and eye contact.
• Proactively engages the guest in conversation.
• Seeks opportunities to educate and suggestively sell.
• Executes all company initiatives.

JOB DESCRIPTION:
Greet and interact with the guest, direct guest flow, prepare and deliver products, operate the cash register, control cash, and keep the store clean.
Welcome questions and educate the guests.
Know guest’s name and drink preference.
Solicit guest orders, ring up sales and provide correct change in a timely fashion.
Make espresso drinks, smoothies and coolers, deliver drinks in less than 3 minutes.
Talk with guests while making drinks, time permitting.
Operate espresso machine.
Identify each drink upon delivery.
Prepare all beverages in accordance with KUDU Cafe standards.
Make all drinks according to KUDU Cafe recipes.
Serve beverages that look attractive, no spills or overflowing whip cream.
Complete all side jobs and checklists.
Keep barista and guest areas clean.

MINIMUM QUALIFICATIONS:
High School education.
2 years in a similar position.
Arabic and English speaking.
Good Communication Skills.