Bids & Portals Coordinator - Arabic Speaker📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Kroll, a global leader in risk and financial advisory solutions, is expanding its presence in the Middle East. We are seeking a detail-oriented and organized Bids & Portals Coordinator to join our team in Riyadh, Saudi Arabia. This role is integral to supporting client onboarding, managing supplier registrations, administering procurement portals, and coordinating responses to Requests for Proposals (RFPs) across the region, with a focus on the UAE and KSA. The position plays a vital role in ensuring Kroll is correctly registered and approved to engage with clients, supporting revenue growth and enhancing the client experience.
Key Responsibilities
- Manage Kroll's supplier registrations on various client procurement platforms in the UAE and Middle East.
- Maintain accurate company profiles on client portals, including business details, service categories, banking, tax information, and contact points.
- Serve as a primary liaison between Kroll and client procurement teams in the Middle East.
- Monitor portal notifications, track renewals, manage compliance questionnaires, and ensure timely submission of expiring documents.
- Troubleshoot issues related to portal access, user permissions, account activation, and workflow processes.
- Maintain a central tracker for all client portal registrations (active, pending, expired, at-risk).
- Align procurement portal management and supplier onboarding with the commercial objectives and growth strategy of the Middle East region.
- Develop and maintain standard operating procedures for client procurement portal management in the Middle East.
- Collaborate with the global bid management team to refine RFP best practices.
- Stay informed about evolving procurement regulations and compliance requirements across the UAE and Middle East.
- Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security, and other internal teams to gather necessary corporate documentation.
- Facilitate the efficient completion of new supplier onboarding requests initiated by clients.
- Support continuous improvement initiatives for vendor onboarding and portal administration.
- Manage the end-to-end bid process for strategic RFP responses, including organizing check-ins and kick-off calls.
- Review and summarize RFP requirements, define project workflows, and assign responsibilities to subject matter experts.
- Collate CVs, credentials, and legal commentary according to RFP specifications.
- Assemble and finalize compliant proposal responses.
Qualifications and Requirements
- 2-5 years of experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations, or commercial administration.
- Proven experience working with large corporate, government, semi-government, or professional services clients in the UAE, KSA, or the wider Middle East.
- Hands-on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass, or similar platforms.
- A strong understanding of vendor onboarding requirements, compliance documentation, and procurement workflows.
- Familiarity with UAE business documentation, licensing, VAT, and compliance requirements.
- Experience in a professional services, consulting, financial advisory, risk advisory, legal, accounting, or multinational corporate environment is advantageous.
Required Skills
- Exceptional attention to detail and strong document management discipline.
- Highly organized with the ability to manage multiple portals, deadlines, and stakeholders concurrently.
- Excellent written and verbal communication skills.
- Confidence in dealing with senior internal stakeholders and external procurement teams.
- A practical problem-solver with the ability to follow up persistently and professionally.
- Comfortable handling confidential company documentation.
- Proficiency in Microsoft Excel, SharePoint, and the broader Microsoft Office suite.
- Ability to establish structure within a role involving multiple systems, diverse client requirements, and dynamic deadlines.
- Proficiency in Arabic is essential for this role.
Additional Information
This is a full-time position based in Riyadh, Saudi Arabia. The role requires a willingness to travel between Kroll's Abu Dhabi and Dubai offices.
A Bachelor's degree in Business Administration, Commerce, Finance, Procurement, Operations, or a related field is preferred. Procurement, supply chain, project management, or business operations certification would be beneficial but is not essential. Experience supporting RFPs, public sector registrations, or government procurement platforms in the UAE would be a significant advantage.
Key success measures include ensuring accurate and up-to-date registration status across client portals, contributing to higher RFP win rates, reducing delays from incomplete onboarding, achieving faster turnaround times for registration requests, improving visibility for client-facing teams, minimizing billing or payment delays, and receiving strong stakeholder feedback.
Requirements
- Requires 2-5 Years experience
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