Debt Collector📣 Job Ad

Job Objective:
The Collector is responsible for managing the collection of outstanding debts and ensuring timely payments from clients, contributing to the financial health of the organization.

Responsibilities:

• Debt Collection: Contact clients to collect overdue payments through phone calls, emails, or in-person visits.
• Record Keeping: Maintain accurate records of all collection activities and update client accounts accordingly.
• Negotiation: Negotiate payment plans with clients who are unable to pay in full, ensuring mutually beneficial arrangements.
• Reporting: Prepare regular reports on collection progress and outstanding debts for management review.
• Customer Service: Address client inquiries and concerns related to their accounts and payment status.
• Compliance: Ensure all collection activities comply with relevant laws and company policies.
• Collaboration: Work closely with other departments, such as sales and customer service, to resolve issues related to payments.

Qualifications:

• High school diploma or equivalent; a degree in finance or a related field is a plus.
• Previous experience in collections or customer service is preferred.

Join ClearGrid as a Debt Collector!
Are you passionate about financial services and customer relations? ClearGrid is seeking a dedicated Debt Collector who will manage the recovery of overdue accounts through a proactive, customer-centric approach. This role is crucial in ensuring positive customer relations while complying with all relevant regulations.

Key Responsibilities:

• Debt Collection: Manage and handle debt recovery efforts for overdue accounts, negotiate settlements, and devise tailored debt resolution strategies.
• Customer Relationship Management: Maintain professional relationships with customers, addressing disputes and ensuring amicable resolutions.
• Compliance and Regulation: Adhere to debt collection laws, industry trends, and company policies.
• Performance Monitoring and Reporting: Track performance metrics, report on recovery activities, and adjust strategies as needed.
• Operational Efficiency: Streamline debt collection processes and utilize software tools for tracking progress.
• Collaboration and Stakeholder Management: Work with internal teams and external agencies to assist the debt recovery process.

Qualifications:

• Proven experience as a debt collection agent, with a minimum of 2 years in debt resolution.
• In-depth knowledge of debt collection laws and best practices.
• Strong communication and negotiation skills.
• Proficiency in debt collection software.
• Excellent organizational skills and the ability to prioritize effectively.
• Ability to handle high-pressure situations professionally.

Preferred Qualifications:

• Certification in debt collection or related field.
• Fluency in Arabic and English.

Debt collectors play a vital role in financial management.
This job requires strong communication skills and the ability to manage relationships with clients to ensure the collection of due payments. The debt collector acts as a link between the company and its clients, striving to ensure a continuous cash flow and achieving the company's financial objectives.
Responsibilities:

• Contact clients to collect due payments.
• Update client records and document all financial interactions.
• Analyze overdue accounts and prioritize collections.
• Negotiate with clients on suitable repayment plans.
• Collaborate with internal teams to resolve any payment-related issues.
• Advise clients on available payment options.

Required Qualifications:

• Strong communication skills.
• Ability to negotiate and resolve disputes.
• Proficiency in computer skills.
• Ability to work under pressure.