Host

Join SFCL as a Host / Usher!
Are you ready to deliver exceptional service in a dynamic environment? SFCL, a leading company in Integrated Facilities Management Services, is looking for a dedicated Host / Usher in Riyadh to enhance the guest experience.

Role Overview:
Your main responsibility will be to greet guests and coordinate their flow, ensuring a welcoming and smooth experience.

Key Responsibilities:

• Greet and welcome guests professionally.
• Organize and guide visitor flow effectively.
• Provide basic information and assistance to guests.
• Ensure smooth entry and exit operations.
• Maintain a professional appearance at all times.
• Collaborate with the team to support daily operations.
• Perform additional duties related to hosting and guest coordination as needed.

Qualifications:

• Good English communication skills.
• Strong interpersonal and customer service skills.
• Professional appearance and attitude.
• Ability to work under pressure.
• Punctual, disciplined, and reliable.
• Previous experience in hospitality or guest services is a plus.

Become a part of our team and contribute to our commitment to excellence!

Welcoming guests with a smile and appropriate greeting. Organizing waiting lists and directing guests to the appropriate tables. Coordinating with the service team to ensure speed and quality of service. Responding to guest inquiries and providing basic information. Handling reservations (in-person, phone, or online). Maintaining cleanliness and order in the reception area. Professionally handling simple complaints and referring them to management when necessary. Adhering to the establishment's policies and customer service standards.

We are looking for a restaurant host to work in welcoming guests, organizing reservations, and ensuring an excellent experience for customers. Your responsibilities include welcoming guests, organizing seating arrangements, following up on their requests, and making sure their needs are met with the highest service standards, displaying the restaurant's products, billing customers, and following up on invoices. The job requires excellent communication skills, a neat appearance, and the ability to work under pressure while maintaining a smile and welcoming guests at all times.