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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeRemote
LocationLocationRiyadh

About the Role

TransPerfect, a global leader in language services and technology solutions, is seeking a skilled IT Engineer to join its team in Riyadh, Saudi Arabia. This full-time position is integral to supporting TransPerfect's extensive global operations and client services by managing and maintaining the company's IT infrastructure.

Role Overview

As an IT Engineer, you will be responsible for ensuring the stability, security, and optimal performance of server environments and related systems. This role involves a broad spectrum of technical duties, encompassing system administration, troubleshooting, infrastructure planning, and security implementation to support a global business operating in over 170 languages.

Key Responsibilities

  • Manage Microsoft Active Directory and Group Policies for efficient user and system administration.
  • Configure, set up, maintain, and troubleshoot servers and services, with an emphasis on automating repetitive tasks.
  • Participate in infrastructure and capacity planning to meet current and future business requirements.
  • Contribute to the planning, design, and testing of disaster recovery procedures to ensure business continuity.
  • Perform application and operating system tuning, troubleshooting, and maintenance to optimize performance.
  • Implement and deploy infrastructure solutions designed for a global environment.
  • Implement and maintain security solutions, including data safeguards, anti-virus, and remedy processes.
  • Recommend and implement modifications to the server environment, including troubleshooting and replacing faulty hardware.
  • Perform routine server updates, patching, and software deployments.
  • Conduct ongoing monitoring and maintenance to ensure the stability and performance of all server environments.
  • Address operational systems issues, including file and share permissions, user accounts, and application installations.
  • Provide solutions and collaborate with helpdesk support staff on day-to-day activities.
  • Offer application-level support for e-Discovery applications, including Relativity and Cloudnine Law.

Qualifications and Experience

  • Possess strong oral and written communication skills.
  • Demonstrate strong problem-solving skills and experience troubleshooting hardware and software issues.
  • Have 5+ years of systems administration experience in multi-platform environments (Windows/Linux).
  • Exhibit a concrete understanding of Windows operating concepts, including files, file systems, Active Directory, replication, processes, service and log management, users, Terminal Services, permissions, I/O, and devices.
  • Possess solid hands-on knowledge of Windows Server 2016, 2019, and 2022.
  • Have thorough knowledge of SNMP, DNS, DHCP, SSL certificates, and HTTP protocols.
  • Experience with Remote Desktop Connection in both client and Terminal Server environments.
  • Experience with direct-attached and network-attached storage devices, such as Dell PowerVault.
  • Working knowledge of storage protocols including iSCSI, Fiber Channel, CIFS, SMB, and NFS.
  • Experience configuring and supporting DAS, NAS, and SAN infrastructures in a corporate environment.
  • Experience with designing, implementing, and supporting snapshot and replication technologies for disaster recovery.
  • Experience with designing, implementing, and supporting Microsoft Clustering.
  • Experience with virtualization technologies such as VMware and Hyper-V running in a production environment.
  • Experience implementing highly available solutions.
  • Experience with supporting and maintaining Microsoft SQL Server 2017, 2019, and 2022.
  • Be highly motivated and competent with decision-making ability, capable of working without close supervision.
  • Knowledge of network architectures, protocols, and security fundamentals.
  • Experience with the deployment of physical servers, storage devices, and network devices.
  • A BA/BS in Computer Science or equivalent education is desired, but hands-on/real-world experience will be considered.
  • Relativity knowledge is a plus.
  • Must be fluent in the English language.

Technical Skills

  • Microsoft Active Directory and Group Policies
  • Server Configuration, Maintenance, and Troubleshooting
  • Infrastructure and Capacity Planning
  • Disaster Recovery Planning, Design, and Testing
  • Application and Operating System Tuning, Troubleshooting, and Maintenance
  • Infrastructure Deployment for Global Environments
  • Security Solutions Implementation (Data Safeguards, Anti-virus, Remedy Processes)
  • Server Hardware Troubleshooting and Replacement
  • Server Updates, Patching, and Software Deployment
  • Server Monitoring and Maintenance for Stability and Performance
  • Operational Systems Support (File/Share Permissions, User Accounts, Application Installation)
  • Helpdesk Support Collaboration
  • e-Discovery Applications Support (Relativity, Cloudnine Law)
  • Windows Operating Concepts
  • Windows Server 2016, 2019, 2022
  • Network Protocols (SNMP, DNS, DHCP, HTTP)
  • SSL Certificate Management
  • Remote Desktop Connection
  • Storage Devices (Dell PowerVault)
  • Storage Protocols (iSCSI, Fiber Channel, CIFS, SMB, NFS)
  • DAS, NAS, and SAN Infrastructure Configuration and Support
  • Snapshot and Replication Technologies
  • Microsoft Clustering
  • Virtualization Technologies (VMware, Hyper-V)
  • Highly Available Solutions Implementation
  • Microsoft SQL Server 2017, 2019, 2022 Support and Maintenance
  • Network Architectures and Protocols
  • Network Security Fundamentals
  • Physical Server, Storage, and Network Device Deployment
  • Relativity Knowledge

Requirements

  • Requires 5-10 Years experience

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