Lead Storage Backup Engineer📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
DXC Technology is seeking a Lead Storage Backup Engineer to join our team in Riyadh, Saudi Arabia. This full-time position involves leading a team of storage and backup administrators, focusing on operational excellence and strategic roadmap development within the IT infrastructure. The role is instrumental in managing and maintaining the organization's data storage systems, ensuring data availability, integrity, and security. Collaboration with global IT teams, management, and stakeholders is key to building the organizational capacity required to execute the IT strategy.
Key Responsibilities
- Lead and mentor a team of Storage and Backup Administrators, setting clear objectives and monitoring progress to meet organizational goals.
- Collaborate with team members and global IT teams to successfully complete project work.
- Engage with management and stakeholders to develop, implement, and manage support and operational objectives.
- Identify and incorporate future service management needs into a multi-year roadmap across support areas.
- Support the achievement of performance, budget, and team goals.
- Build organizational capacity to effectively execute the IT strategy.
- Generate custom reports and dashboards, and develop Knowledgebase documentation.
- Perform installation, implementation, and configuration of storage systems and hyper-converged infrastructure (HCI) from vendors such as Dell, IBM, and HPE.
- Assist in the deployment and configuration of virtualization environments.
- Manage and maintain data storage systems, ensuring data availability, integrity, and security through monitoring, configuration, and troubleshooting of storage hardware and software.
- Ensure backup solutions have logging, alerting, and notification systems enabled and configured, and monitor backup schedules.
- Work with other IT teams (network, database, application) to ensure efficient data storage and retrieval.
- Manage and operate backup solutions, including job creation, monitoring, and basic troubleshooting.
- Collaborate with senior engineers to support and maintain data center infrastructure.
- Create and maintain technical documentation, including Low-Level Design (LLD) and As-Built documentation.
- Support day-to-day data center operations, including equipment racking, cabling, and hardware maintenance.
- Ensure backup solution Disaster Readiness, availability, and functionality during Disaster Recovery situations.
- Work with application stakeholders to define backup policies, recovery objectives, backup schedules, and intended recovery times.
- Provide support to application teams during projects and implementations.
- Apply technology best practices, manage upgrades, implement vendor recommendations, and adhere to service and operational level agreements (SLA/OLA) and target Key Performance Indicators (KPIs).
- Follow best practices and procedures to ensure a secure, stable, and high-performing environment.
Qualifications and Experience
- Bachelor's degree in a relevant field or an equivalent combination of education and experience.
- Typically, 6+ years of relevant work experience in the industry.
- A minimum of 2+ years in a similar leadership role.
- Proven experience in infrastructure technology management.
- Proficiency in technical knowledge and teamwork.
- A continuous learner that stays abreast of industry knowledge and technology trends.
- An advanced degree in a relevant field is a plus.
- Relevant storage, backup, or infrastructure certifications are a strong advantage.
- Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Certified Cloud Practitioner are a plus.
Required Skills and Expertise
- Storage Technologies: SAN, NAS, cloud storage, Dell PowerMax, Dell ScaleIO, Dell Isilon, Dell Data Protection, Dell Data Domain (incl. CRS).
- Backup Solutions: Comprehensive understanding and management of backup solutions, including job creation, monitoring, troubleshooting, and Disaster Recovery functionality.
- Infrastructure: Hyper-converged infrastructure (HCI), virtualization environments, data center infrastructure, hardware maintenance, racking, and cabling.
- Data Management: Data storage systems management, ensuring data availability, integrity, and security.
- Networking: Strong understanding of networking concepts and fundamentals.
- Operating Systems: Familiarity with various operating systems.
- Documentation: Skilled in generating custom reports/dashboards and Knowledgebase documentation, as well as creating Low-Level Design (LLD) and As-Built documentation.
- Leadership & Teamwork: Leadership, mentorship, goal setting, progress monitoring, and strong teamwork capabilities.
- Collaboration & Communication: Effective collaboration with internal teams, global IT teams, management, and stakeholders.
- Service Management: Experience with service management, roadmap development, and achieving performance, budget, and team goals.
- Operational Excellence: Adherence to technology best practices, upgrades, vendor recommendations, SLAs/OLAs, and KPIs to maintain a secure, stable, and high-performing environment.
- Application Support: Ability to define backup policies, recovery objectives, and provide support to application teams.
- Continuous Learning: Demonstrated commitment to continuous learning and staying updated with industry knowledge and technology.
Work Environment and Details
This is a full-time position based in Riyadh, Saudi Arabia. The role requires approximately 5-10 years of experience in the field, with a minimum of 2 years in a leadership capacity.
Requirements
- Requires 5-10 Years experience
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