Operations Manager📣 Job Ad

Join Support Source Company as an Operations Manager!
Support Source Company is a distinguished Saudi-based service provider with a decade of experience in delivering effective operational solutions across the Kingdom. We specialize in Support Services, Logistics & Warehousing, Ground Support Operations, and Manpower Solutions, establishing a reputation for excellence, reliability, and innovation.

Role Overview:
The Operations Manager plays a critical role in ensuring the efficient execution of our service commitments. This full-time position based in Riyadh demands an organized, resourceful, and results-driven professional capable of managing client relationships and multidisciplinary teams.

Key Responsibilities:

• Operational Leadership: Oversee daily operations to meet client expectations and contractual standards.
• Team Management: Supervise, mentor, and motivate staff, fostering a culture of improvement.
• Client Relationship Management: Address service issues and manage client feedback effectively.
• Performance Monitoring: Track KPIs and provide reports to senior management.
• Strategic Planning: Identify improvement opportunities and develop operational strategies.
• Compliance and Quality Assurance: Ensure adherence to policies, labor laws, and safety standards.
• Coordination with Internal Departments: Collaborate with HR, Finance, and Procurement for operational alignment.
• Crisis and Risk Management: Implement contingency plans to minimize service interruptions.
• Reporting: Provide operational reports highlighting challenges and achievements.

Qualifications:

• Minimum 3–5 years of experience in operations, logistics, or support services management.
• Strong background in logistics coordination and service supervision.
• Proven leadership skills and ability to handle high-pressure situations.
• Strong analytical thinking and communication skills.
• Bachelor’s degree in Business Administration, Logistics, or Operations Management.

Why Choose Us:
At Support Source Company, you will have the opportunity to lead dynamic teams and contribute to process innovations within a performance-driven culture. Join us for a rewarding experience that empowers you to impact our clients significantly.

Join Our Team as a Senior Operation Manager at Apparel Group!

Are you a dynamic and results-driven professional looking to make your mark in the retail industry? Apparel Group, a global fashion and lifestyle retail conglomerate based in Dubai, UAE, is seeking a Senior Operation Manager to lead our operations in Saudi Arabia.

About Apparel Group:
With over 2,300 retail stores and 85+ brands across various platforms, Apparel Group employs more than 27,000 multicultural staff. We offer a unique shopping experience through both physical stores and our E-Commerce site, *********** Our portfolio includes renowned brands such as Tommy Hilfiger, Charles & Keith, Skechers, and more.

Key Responsibilities:

• Oversee daily operations to ensure efficiency and effectiveness.
• Implement strategic initiatives to drive business growth and enhance customer satisfaction.
• Collaborate with different departments to optimize operational processes.
• Analyze performance metrics and develop action plans to achieve targets.
• Mentor and lead a diverse team to ensure alignment with company goals.

Qualifications:

• Proven experience in operational management within the retail sector.
• Strong leadership skills and the ability to manage a multicultural team.
• Excellent communication and analytical abilities.

Join us in shaping the future of retail operations in Saudi Arabia. Your expertise will contribute to our mission of delivering exceptional customer experiences and expanding our brand presence.

About the Role
Join SadaaCX, a leading Saudi consultancy from the vision of Al Malath Al Arabiya Group, focused on enhancing customer experiences across various sectors including entertainment, education, and tourism. We are looking for a skilled Operations Manager to oversee our daily operations and drive efficiency and quality throughout the organization.

Key Responsibilities

• Lead and manage daily operations to ensure efficiency and productivity.
• Develop, implement, and monitor operational policies and procedures.
• Ensure compliance with quality standards, audits, and operational requirements.
• Collaborate with cross-functional teams to align operations with business objectives.
• Manage budgets, resources, and timelines to optimize performance.
• Identify opportunities for process improvements and cost optimization.
• Oversee performance metrics and provide regular reports to senior management.
• Ensure customer satisfaction through high-quality service delivery.
• Manage risks and develop mitigation strategies for seamless operations.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Engineering, or related fields.
• Minimum 10 years of experience in operations management.
• Proven expertise in quality assurance and operational audits.
• Strong leadership and team management skills.
• Professional certifications such as Six Sigma, Lean Management, or PMP are a plus.
• Proficiency in operational tools and systems.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities for professional development and growth.
• The chance to make a meaningful impact on organizational success.