Optician Technician📣 Job Ad

Job Title: Customer Experience Executive
Location: Al Rawabi, Riyadh
Company: District Flowers
Employment Type: Full-time
Working Hours: Morning to Afternoon, Afternoon to evening shift (with potential for weekend availability)

Role Summary:

District Flowers is seeking a motivated and customer-focused Customer Experience Executive to support clients with their wholesale flower purchases. This role is central to ensuring a seamless customer journey, from flower selection to final packaging, while maintaining product quality and service excellence.

Key Responsibilities:

• Greet and assist walk-in customers and wholesale clients in the showroom

• Offer tailored recommendations on flower types, seasonal availability, and pairing options

• Handle and maintain flowers in a chiller room environment

• Clean, trim, and wrap flower bunches according to customer specifications

• Ensure proper labeling, bundling, and handling of flowers for client orders

• Support invoicing, inventory tracking, and CRM entries as needed

• Coordinate with the sales and logistics team to fulfill daily orders

• Respond to customer inquiries via phone, WhatsApp, and email in a professional and timely manner

• Maintain cleanliness and organization of the showroom and workstations

• Assist in occasional social media content creation or on-camera presence if required

Qualifications:

• Saudi National (required, with full GOSI registration under District Flowers)

• Previous experience in customer service, retail, or admin roles (preferred)

• Passion for flowers, aesthetics, and customer satisfaction

• Ability to work independently and within a team

• Willingness to work in cool storage environments

• Strong interpersonal and communication skills (Arabic required, English a plus)

• Basic knowledge of floral types and handling (training will be provided)

Preferred Traits:

• Detail-oriented with an eye for presentation

• Comfortable being on camera for content, when needed

• Flexible to work on weekends or extended hours during high-demand periods

• Positive attitude, dependable, and proactive in solving customer concerns

We're seeking a skilled Nail Care Specialist to provide exceptional manicure and pedicure services to our clients. The ideal candidate will have expertise in nail treatments including gel applications, nail art designs, and maintaining proper hygiene standards. Responsibilities include consulting with clients to understand their preferences, recommending appropriate nail care services, and creating a relaxing experience while ensuring customer satisfaction.