Patient Receptionist

Main tasks and responsibilities: 1- Receiving visitors and answering their inquiries and guiding them to the places they are looking for in the clinics. 2- Providing visitors and patients with brochures related to the clinics, services, medical packages, and marketing offers. 3- Opening medical files. 4- Registering patients in the dedicated clinics system and ensuring the accuracy of the information before saving it. 5- Creating and printing invoices for patients and collecting their amounts in cash or via ATM cards and entering the payment receipts. This is done through the designated clinics system. 6- Ensuring that patients and visitors fill out the medical disclosure forms and commitment forms and sign them by the patients, archiving and attaching these forms to the patient's file in the dedicated clinics system. 7- Printing a daily bulletin for doctors with the appointments for the next day and informing them of any changes that may occur. 8- Performing any tasks assigned to her by the administration.

The purpose of the job: Receiving patients and visitors professionally, providing the necessary support to organize appointments, and ensuring the smooth operation of daily administrative processes in the clinic. Tasks and Responsibilities: 1. Receiving patients and visitors and welcoming them in a polite and professional manner. 2. Answering phone calls, WhatsApp messages, and emails and directing them to the relevant parties. 3. Scheduling appointments, confirming them, and updating the clinic's electronic system continuously. 4. Registering new patients' data and verifying its accuracy in the system. 5. Collecting payments from patients and issuing invoices and receipts. 6. Coordinating between doctors and patients to ensure smooth scheduling without overlaps. 7. Maintaining the confidentiality of medical and administrative information. 8. Monitoring cleanliness and organization of the reception and waiting area. 9. Handling initial complaints or observations from patients and forwarding them to management when necessary. 10. Collaborating with the accounting department regarding daily financial reconciliations. 11. Preparing daily reports on appointments, visits, and payments and delivering them to management. Required Skills: - High communication and customer service skills. - Proficiency in Arabic, with a good understanding of English. - Proficient in using computers and clinic management systems (such as Clinix, EasyClinic, or Dentrix). - Politeness and good appearance, with the ability to handle work pressure. - Punctuality and accuracy in task performance.

Receptionist at a medical clinic