Quality Specialist📣 Job Ad

• Ensuring adequate installation competence across our installation network through e-learning certifications, training classes, and coaching.
• Verifying the implementation of Technogym D&I Guidelines and Protocols in the network.
• Monitoring market feedback to identify failures in delivery and installation processes; proposing and implementing solutions.
• Conducting quality audits on installations to ensure adherence to Technogym protocols.
• Managing the Snagging Process, including analyzing work orders and identifying root causes.
• Preparing periodic reports with Country Managers to monitor Quality D&I KPIs.

• Bachelor’s degree in Engineering, Logistics, Quality Management or a related field.
• 35 years of experience in after-sales or installation quality management.
• Strong technical knowledge of products, preferred experience in after-sales service.
• Advanced proficiency in Microsoft Excel and experience with ERP/CRM tools.
• Understanding of Lean/Total Quality methodologies.
• Excellent communication and stakeholder management skills.
• Strong problem-solving mindset.

• Ensure compliance of deliverables with quality standards.
• Collaborate with program management, engineering, purchasing, and construction teams to resolve quality issues.
• Prepare and review QA/QC manuals, plans, and procedures.
• Implement appropriate corrective actions for quality concerns.
• Maintain attention to detail while interacting with various stakeholders.

• 5 years of experience in consultancy or similar roles related to quality control.
• Bachelor’s degree in Engineering, Survey, Quality Control, or a related field.
• Familiarity with QA/QC practices and standards like ISO, ASME, ANSI, and/or ASTM.
• Proficient in MS Windows and related software applications.

• Strong written and oral communication skills.
• Ability to work effectively with project personnel and management.
• Previous experience in Saudi Arabia is advantageous.

Responsibilities:

• Conduct project and function activities as directed by the line manager.
• Provide support for quality policies and processes, ensuring customer satisfaction and compliance with internal and regulatory quality requirements.
• Lead process confirmations, audits, assessments, and investigations into product/process failures.
• Represent the Quality Department on quality assurance matters.
• Develop and prepare Quality Plans in line with Lifecycle Management (LCM) requirements.
• Produce reports addressing function and project activities efficiently.
• Manage daily tracking and reporting of quality issues.
• Assess compliance to quality requirements and conduct audits.
• Identify training needs for the Quality Assurance team.

Job Requirements:

• Minimum of 3 years’ experience in a Quality/Assurance environment.
• Excellent written and verbal communication skills.
• ISO 9001 or AS 9100 Auditor experience.
• Strong understanding of Quality Management Systems.
• Ability to plan, organize, and implement tasks effectively.

Employee Benefits:
In return for your commitment, we offer a competitive salary, generous leave allowance, full healthcare scheme, and access to discounted gym membership.

Join BAE Systems, where we have invested significantly in the development of Saudi people, technology, and local companies in the defense supply chain. Your role is crucial for ensuring we meet the high standards our customers expect.